Can you trust the numbers in Adyen?

Adyen is one platform for payments, data and financial products, built to scale with large businesses. Its own help pages give 3 reasons its numbers can look different from what you expect. The first to rule out: As Adyen's docs explain, a company account and a merchant account can use different time zones, so the same day can cover different hours in different reports.

Money · Is money moving the way it should?

Is it broken, or just counted differently?

A number can look wrong because the business changed, or because of how Adyen counts it. Below is what Adyen keeps, where its help pages say the numbers can differ, and how to check them yourself.

What does Adyen keep track of?

  • Adyen keeps a report of every payment that has been settled and paid out to the business.

    In Adyen's own words: The Settlement details report includes the details of payments that have been settled and paid out to you by Adyen. Settlement details report, read 2026-11-12.

  • Adyen also keeps a report of what happened to each payment over its life, such as status changes.

    In Adyen's own words: The Payment accounting report includes Payments lifecycle status changes, events, and modifications for all transactions. Payment accounting report, read 2026-11-12.

What can make Adyen's numbers look wrong?

  1. As Adyen's docs explain, a company account and a merchant account can use different time zones, so the same day can cover different hours in different reports.

    In Adyen's own words: Because of this, the time period covered by a report may vary depending on the account for which the report is being generated. Time zone setting, read 2026-11-12.

  2. As Adyen's docs say, for payments settled outside Adyen the exchange rate shown is a reference rate, so amounts can differ from what the acquirer actually used.

    In Adyen's own words: For externally settled payments, the listed exchange rate is Adyen's reference exchange rate, not the actual rate applied by the external acquirer. Settlement details report, read 2026-11-12.

  3. If the report time zone is changed, reports from around that date can leave a gap or an overlap, so a total for those days can look too low or too high, as Adyen's docs explain.

    In Adyen's own words: Changing the time zone can cause a gap or overlap in your reports. Time zone setting, read 2026-11-12.

How do I check Adyen's numbers myself?

  1. An owner can use this report to match single payments and their costs against their own sales records.

    In Adyen's own words: You can use this report to see the costs of each transaction and perform reconciliation on a transaction level. Settlement details report, read 2026-11-12.

  2. This report lets an owner tie the fees on an invoice back to the payments that caused them.

    In Adyen's own words: Use this report to match up fees to payment statuses and perform invoice reconciliation. Payment accounting report, read 2026-11-12.

How does Adyen work with Feder?

Connect Adyen to Feder and it joins your Money apps. Feder only reads. It never changes anything in Adyen.

When you connect Adyen, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.

Other apps that feed Money

See every connection.

Where do these answers come from?

Everything this page says about Adyen comes from Adyen's own pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.

Know the day a number breaks, not the month after.

Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.