Can you trust the numbers in Candis?
Candis is AI-supported invoice management software that extracts and checks invoice data, prepares pre-accounting entries and runs invoices through approval workflows. Its own help pages give 4 reasons its numbers can look different from what you expect. The first to rule out: An invoice can show as paid in Candis before the money has left your bank, because, as Candis's help pages say, the status changes when the payment file is created.
Is it broken, or just counted differently?
A number can look wrong because the business changed, or because of how Candis counts it. Below is what Candis keeps, where its help pages say the numbers can differ, and how to check them yourself.
What does Candis keep track of?
Candis keeps each invoice you upload together with the invoice data read from it.
In Candis's own words:
Candis archives every uploaded document together with its invoice data.
Check for duplicates, read 2026-11-12.Candis keeps a table of your invoices that you can download as a spreadsheet or PDF.
In Candis's own words:
After making your selection, you can export the documents as CSV or PDF.
Table and search functions for documents, read 2026-11-12.
What can make Candis's numbers look wrong?
An invoice can show as paid in Candis before the money has left your bank, because, as Candis's help pages say, the status changes when the payment file is created.
In Candis's own words:
After the export, Candis automatically changes the payment status of the exported invoices from Unpaid to Paid.
Export payment lists with Candis (SEPA XML export) and monitor due dates, read 2026-11-12.Two people can count a different number of invoices in Candis, since, as its help pages say, approvers only see the documents they are involved with.
In Candis's own words:
Not all users see the same set of documents in the tables.
Table and search functions for documents, read 2026-11-12.Credit notes and other reductions will not appear as minus figures in this file, as Candis's help pages explain, so its amounts only add up right when read with their debit and credit marks.
In Candis's own words:
In this file, you will not find negative amounts.
DATEV format (CSV), read 2026-11-12.Some invoices can look overdue earlier than they really are, because, as Candis's help pages say, a missing due date is filled with the invoice date.
In Candis's own words:
If the due date is missing during processing, Candis automatically uses the invoice date as the due date.
Export payment lists with Candis (SEPA XML export) and monitor due dates, read 2026-11-12.
How do I check Candis's numbers myself?
Setting a filter first, for example to one supplier, and then downloading gives a list you can add up and compare with your own records.
In Candis's own words:
The export will respect your active filters.
Table and search functions for documents, read 2026-11-12.Looking at each possible duplicate Candis flags, and deleting the true copies, keeps the same bill from being counted twice.
In Candis's own words:
Click Compare with Existing in the Possible Duplicate flag.
Check for duplicates, read 2026-11-12.
How does Candis work with Feder?
Connect Candis to Feder and it joins your Money apps. Feder only reads. It never changes anything in Candis.
When you connect Candis, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.
Other apps that feed Money
- Striperevenue
- PayPalrevenue
- WooCommercerevenue
- Rechargesubscription revenue
- Zohoinvoiced
- Wave Accountinginvoiced
Where do these answers come from?
Everything this page says about Candis comes from Candis's own pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.
Know the day a number breaks, not the month after.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
