Can you trust the numbers in Checkout.com?
Checkout.com is a payment services provider that helps businesses move, manage and optimize money. Its own help pages give 3 reasons its numbers can look different from what you expect. The first to rule out: A payout can look a little short of what you expected, because as Checkout.com's docs explain, the leftover amount rolls into the next settlement.
Is it broken, or just counted differently?
A number can look wrong because the business changed, or because of how Checkout.com counts it. Below is what Checkout.com keeps, where its help pages say the numbers can differ, and how to check them yourself.
What does Checkout.com keep track of?
Checkout.com keeps payout reports that show what was settled to the business.
In Checkout.com's own words:
Checkout.com’s payout reports provide you with the confidence that you have been settled the correct amounts.
Reconciliation with Checkout.com, read 2026-11-12.Checkout.com keeps a report of the fees charged to each sub-account, by category and period.
In Checkout.com's own words:
The Balance Report breaks down the different categories of fees charged to a sub-account over a given period.
Reconcile with Checkout.com, read 2026-11-12.
What can make Checkout.com's numbers look wrong?
A payout can look a little short of what you expected, because as Checkout.com's docs explain, the leftover amount rolls into the next settlement.
In Checkout.com's own words:
Because payout amounts are rounded down, any remainder is carried forward to the next settlement.
Reconcile with Checkout.com, read 2026-11-12.As Checkout.com's docs say, a month's settlement reports may not reconcile with that month's invoice, so the two monthly totals can disagree.
In Checkout.com's own words:
Settlement reports for March 2023 will therefore not reconcile with the March 2023 invoice.
Reconciliation with Checkout.com, read 2026-11-12.A report run in another time zone can show different daily totals from the invoice, as Checkout.com's docs warn.
In Checkout.com's own words:
You must generate the reports in UTC the same as Checkout.com invoices to avoid discrepancies.
Reconcile with Checkout.com, read 2026-11-12.
How do I check Checkout.com's numbers myself?
When comparing the two reports, set the same date range on both before reading any difference.
In Checkout.com's own words:
For the reports to reconcile, ensure that your balance report and financial actions report cover the same reporting period.
Reconciliation with Checkout.com, read 2026-11-12.A match between the two report values is the sign, in Checkout.com's own words, that payouts were correct.
In Checkout.com's own words:
If Checkout.com has paid out the correct amounts to you, then the two values will reconcile.
Reconciliation with Checkout.com, read 2026-11-12.
How does Checkout.com work with Feder?
Connect Checkout.com to Feder and it joins your Money apps. Feder only reads. It never changes anything in Checkout.com.
When you connect Checkout.com, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.
Other apps that feed Money
- Striperevenue
- PayPalrevenue
- WooCommercerevenue
- Rechargesubscription revenue
- Zohoinvoiced
- Wave Accountinginvoiced
Where do these answers come from?
Everything this page says about Checkout.com comes from Checkout.com's own pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.
Know the day a number breaks, not the month after.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.