Can you trust the numbers in MYOB?
MYOB is business software for small businesses that covers everyday essentials such as invoicing and payroll. Its own help pages give 4 reasons its numbers can look different from what you expect. The first to rule out: Two people can see different transaction lists in MYOB, since, as its help pages say, the report only shows what each person's access allows.
Is it broken, or just counted differently?
A number can look wrong because the business changed, or because of how MYOB counts it. Below is what MYOB keeps, where its help pages say the numbers can differ, and how to check them yourself.
What does MYOB keep track of?
MYOB keeps a profit and loss report that shows how the business performed over a period.
In MYOB's own words:
The Profit and loss report makes it easy to review your business performance.
Analyse your profit or loss, read 2026-11-12.MYOB keeps the individual transactions behind each account, listed by date for any period chosen.
In MYOB's own words:
This report displays all transactions assigned to the selected accounts during the specified period.
Accounts reports, read 2026-11-12.
What can make MYOB's numbers look wrong?
Two people can see different transaction lists in MYOB, since, as its help pages say, the report only shows what each person's access allows.
In MYOB's own words:
Note that the report only displays transactions entered in windows your user ID allows access to.
Accounts reports, read 2026-11-12.A MYOB report opened in Excel can show blank or missing totals until editing is turned on, as MYOB's help pages explain.
In MYOB's own words:
If editing is disabled, the spreadsheet will not display the totals calculated in the report.
Analyse your profit or loss, read 2026-11-12.Report figures can change for everyone at once when one person changes the business report settings, such as cash or accrual basis, as MYOB's help pages say.
In MYOB's own words:
Any changes you save to these settings apply to all users in the business.
Report settings, read 2026-11-12.Recent payments can be missing from MYOB for a while, because, as its help pages say, bank transactions do not appear in the bank feed straight away.
In MYOB's own words:
When you make a bank transaction, it won't show up immediately in your bank feeds.
Missing bank feed transactions, read 2026-11-12.
How do I check MYOB's numbers myself?
An owner can run a MYOB audit report that lists the changes made to transactions in a chosen session.
In MYOB's own words:
This report displays the changes made to transactions in a selected session.
Accounts reports, read 2026-11-12.Setting this year's figures beside last year's in MYOB helps an owner spot a number that looks out of line.
In MYOB's own words:
You can also compare this year's results to the previous year, to see if there are any improvements.
Analyse your profit or loss, read 2026-11-12.Going through MYOB's suggested reports each month gives an owner a regular point to catch mistakes in the books.
In MYOB's own words:
There are several reports that we recommend you review at the end of each month.
Review monthly reports, read 2026-11-12.
How does MYOB work with Feder?
Connect MYOB to Feder and it joins your Money apps. Feder only reads. It never changes anything in MYOB.
When you connect MYOB, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.
Other apps that feed Money
- Striperevenue
- PayPalrevenue
- WooCommercerevenue
- Rechargesubscription revenue
- Zohoinvoiced
- Wave Accountinginvoiced
Where do these answers come from?
Everything this page says about MYOB comes from MYOB's own pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.
Know the day a number breaks, not the month after.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.