Can you trust the numbers in Setmore?
Setmore is scheduling software that takes online bookings, sends reminders and takes payments for a business. Its own help pages give 3 reasons its numbers can look different from what you expect. The first to rule out: As Setmore's help pages say, a very long export range may not give good results, so a year's totals can look off unless you export in shorter pieces.
Is it broken, or just counted differently?
A number can look wrong because the business changed, or because of how Setmore counts it. Below is what Setmore keeps, where its help pages say the numbers can differ, and how to check them yourself.
What does Setmore keep track of?
Setmore keeps a record of your appointments from the first one you took.
In Setmore's own words:
Appointment data is stored in Setmore from your very first booking.
Export Appointment History, read 2026-11-12.Setmore can pass visit counts for your Booking Page to Google Analytics, in addition to the appointments it keeps itself.
In Setmore's own words:
Tracking enables you to monitor statistics like time-on-site, bounce rate, and the number of visitors to your Booking Page.
Connect Setmore with Google Analytics, read 2026-11-12.
What can make Setmore's numbers look wrong?
As Setmore's help pages say, a very long export range may not give good results, so a year's totals can look off unless you export in shorter pieces.
In Setmore's own words:
For best results, limit your date range to no more than 3 months at a time.
Export Appointment History, read 2026-11-12.As Setmore's help pages say, the setting that shows customers appointment times in their own time zone cannot be reached from the Setmore mobile app, so times can read differently from what you expect unless you check it in the web app.
In Setmore's own words:
Show Local Time feature is not currently accessible through the Setmore mobile app.
Show the customer's local time zone, read 2026-11-12.As Setmore's help pages say, visit counts will be missing for the days before the connection was switched on and may lag at first.
In Setmore's own words:
Only data collected after the integration was enabled will display and this could take up to 24 hours to begin.
Connect Setmore with Google Analytics, read 2026-11-12.
How do I check Setmore's numbers myself?
You can download your appointment history and count the rows yourself against what a report shows.
In Setmore's own words:
You can also download a .XLS file of data for recordkeeping or further analysis.
Export Appointment History, read 2026-11-12.You can confirm in Google Analytics that booking page visits are arriving before you trust the counts.
In Setmore's own words:
Simply open Realtime > Events to check that data is being collected.
Connect Setmore with Google Analytics, read 2026-11-12.
How does Setmore work with Feder?
Connect Setmore to Feder and it joins your Wins apps. Feder only reads. It never changes anything in Setmore.
When you connect Setmore, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.
Other apps that feed Wins
- Stripesuccessful payments
- Google Adsconversions
- Google Analyticskey events
- PayPalpaypal checkout payments
- Pipedrivedeals won
- WooCommercepaid orders
Where do these answers come from?
Everything this page says about Setmore comes from Setmore's own pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.
Know the day a number breaks, not the month after.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.