Why does my Fillout completion rate look wrong?
The Fillout help pages give 4 common reasons. The first to rule out: The completion rate divides finished forms by unique visitors, not by people who started, so it can look lower than expected.
What causes it?
The completion rate divides finished forms by unique visitors, not by people who started, so it can look lower than expected.
In the Fillout help:
Completion rate - number of finished submissions divided by number of unique visitors
Fillout Analytics, read 2026-11-12.Unique visitors and completion rate cover the whole life of the form, so they do not move with a recent change.
In the Fillout help:
Unique visitors and Completion rate are all-time metrics.
Fillout Analytics, read 2026-11-12.Choosing a date range or filter hides unique visitors and completion rate rather than showing a figure for that range.
In the Fillout help:
When a date range or filter is applied, they show a dash instead of a number.
Fillout Analytics, read 2026-11-12.Started counts only forms left unfinished, so started and finished do not add up to everyone who opened the form.
In the Fillout help:
Started - number of times your form was started but left incomplete
Fillout Analytics, read 2026-11-12.
How do I check it myself?
Clear any date range or filter to see the all-time completion rate again.
In the Fillout help:
Clear the date range or filter to see them.
Fillout Analytics, read 2026-11-12.Look at the drop-off for each page to see where people stop filling in the form.
In the Fillout help:
Page drop-off rates shown at the bottom help you determine if and where respondents are abandoning your forms.
Fillout Analytics, read 2026-11-12.
How does Fillout work with Feder?
- Connect Fillout to Feder and it joins your Interest apps.
- When you connect Fillout, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See whether you can trust the numbers in Fillout, one of your Interest apps. Feder only reads. It never changes anything in Fillout.
What else goes wrong with these numbers?
- Why did my Fillout form responses drop?Fillout
- Why doesn't my Fillout submission count match my billing period?Fillout
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Fillout help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.