Why does my Sage invoiced total look off when I invoice in another currency?
The Sage help pages give 4 common reasons. The first to rule out: If you use live exchange rates, each invoice takes the latest rate when you enter it, so the same foreign amount can be worth more or less from one day to the next.
Is it broken, or just quiet?
A number can fall because fewer people came, or because something stopped counting them. Below are the causes the Sage help pages give, and how to check each one yourself.
What causes it?
If you use live exchange rates, each invoice takes the latest rate when you enter it, so the same foreign amount can be worth more or less from one day to the next.
In the Sage help:
If you chose to use live exchange rates, this is the most up-to-date rate from the ECB.
Foreign currency transactions, read 2026-11-12.The rate used is the latest one when you enter the invoice, not the rate on the invoice date, so a back dated invoice can use a different rate than you expect.
In the Sage help:
This is not the exchange rate as at the date of the transaction.
Foreign currency transactions, read 2026-11-12.Someone can type over the exchange rate on an invoice, which changes its value in your own currency.
In the Sage help:
In either case, you can overwrite the exchange rate if required
Foreign currency transactions, read 2026-11-12.An invoice made from a quote or draft keeps the rate from when that quote or draft was made.
In the Sage help:
If you convert a quote, draft invoice or credit note, the original exchange rate applies.
Foreign currency transactions, read 2026-11-12.
How do I check it myself?
Look at the exchange rate used on the invoice and its value in your own currency.
In the Sage help:
You can see the exchange rate used and what the value of the transaction is in your base currency.
Foreign currency transactions, read 2026-11-12.If a quote or draft was made a while ago, check its rate is still the one you want before you issue the invoice.
In the Sage help:
If the exchange rate has changed since you created the quote or draft, enter the correct rate in the Exchange Rate box
Foreign currency transactions, read 2026-11-12.
How would I know the day it starts?
- Feder reads the amount you invoiced in Sage each day and compares each day with your own history.
- It does not read your exchange rates. It tells you when invoicing goes quiet or moves outside its usual range.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See what Feder reads from Sage, which feeds Money. Feder only reads. It never changes anything in Sage.
What else goes wrong with these numbers?
- Why did my Sage invoiced total suddenly jump?Sage
- Why is my Sage invoiced total lower than expected?Sage
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Sage help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.