Why did my Wingify test's visitor numbers disappear?
The Wingify help pages give 4 common reasons. The first to rule out: A test's collected data can be reset, which clears what the test has counted so far.
What causes it?
A test's collected data can be reset, which clears what the test has counted so far.
In the Wingify help:
Reset the campaign's collected data.
Navigate the Campaign Reports Dashboard, read 2026-11-12.Archiving a test takes it off the main test list, though it can still be opened from the archived tests.
In the Wingify help:
Archiving a test removes it from the A/B test dashboard, but you can still access it from the archived list.
Navigate the Campaign Reports Dashboard, read 2026-11-12.A test can also be deleted for good, which removes it entirely.
In the Wingify help:
Permanently delete the campaign.
Navigate the Campaign Reports Dashboard, read 2026-11-12.A test's report opens only once the test has started, so a test still in draft has no report yet.
In the Wingify help:
The Reports tab is enabled for a campaign only after it is started.
Navigate the Campaign Reports Dashboard, read 2026-11-12.
How do I check it myself?
Set the report's dates to the test's whole run, not a slice in between, before deciding the numbers have gone.
In the Wingify help:
Also, use the date range filters to compare the data for the entire campaign duration and not for the dates in between.
Visitors Not Being Tracked Properly by Wingify, read 2026-11-12.Read the test's activity log, which keeps every change in order, for a change around the day the numbers went.
In the Wingify help:
It tracks every change, comment, and approval chronologically, keeping your entire team informed and aligned.
Navigate the Campaign Reports Dashboard, read 2026-11-12.
How does Wingify work with Feder?
- Connect Wingify to Feder and it joins your Visits apps.
- When you connect Wingify, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See whether you can trust the numbers in Wingify, one of your Visits apps. Feder only reads. It never changes anything in Wingify.
What else goes wrong with these numbers?
- Why does one version of my Wingify test get fewer visitors?Wingify
- Why did the visitor count drop in my Wingify test?Wingify
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Wingify help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.