Why is a Zoom meeting missing from my reports?

The Zoom help pages give 3 common reasons. The first to rule out: A meeting deleted from the host's list of meetings can no longer have reports made for it.

Reach · Are people seeing me?

Is it broken, or just quiet?

A number can fall because fewer people came, or because something stopped counting them. Below are the causes the Zoom help pages give, and how to check each one yourself.

What causes it?

  1. A meeting deleted from the host's list of meetings can no longer have reports made for it.

    In the Zoom help: Similarly, if you delete a meeting from your Meetings list in the web portal, you cannot generate reports for that meeting. Generating meeting reports for registration, Q&A, polling, and surveys, read 2026-11-12.

  2. A host, or someone who schedules for a host, sees reports only for the meetings and webinars they hosted or scheduled, so other hosts' meetings are not in their view, while account owners and admins can see the whole account.

    In the Zoom help: Meeting hosts and users/delegates with scheduling privileges can only view reports for meetings and webinars they hosted or scheduled, while account owners, admins, and users with access to Usage reports for all users can view reports across the entire account. Accessing the meeting and webinar history report, read 2026-11-12.

  3. A meeting or webinar that was both scheduled and hosted before the host was given a license has no report.

    In the Zoom help: If a meeting or webinar was both scheduled and hosted before you were assigned a license, reports for that session will not be available. Accessing the meeting and webinar history report, read 2026-11-12.

How do I check it myself?

  1. Search the meeting reports by the time range the meeting was held in, or by its meeting ID, to look for it directly.

    In the Zoom help: You can search by time range or by Meeting ID. Generating meeting reports for registration, Q&A, polling, and surveys, read 2026-11-12.

  2. The report of past meetings and webinars covers a time range of up to one month at a time, so pick a range that includes the day the meeting was held.

    In the Zoom help: The Meeting and webinar history report lets account owners, admins, users with access to Usage reports for all users, and meeting hosts review historical meeting and webinar activity within a selected time range of up to one month. Accessing the meeting and webinar history report, read 2026-11-12.

How does Zoom work with Feder?

  • Connect Zoom to Feder and it joins your Reach apps.
  • When you connect Zoom, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.

Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.

See whether you can trust the numbers in Zoom, one of your Reach apps. Feder only reads. It never changes anything in Zoom.

Where do these answers come from?

Every cause and check on this page comes from the Zoom help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.

Know the day a number breaks, not the month after.