Can you trust the numbers in SurveyMonkey?
SurveyMonkey is survey software built for businesses to collect and read responses from the people they ask. Its own help pages give 3 reasons its numbers can look different from what you expect. The first to rule out: The number of responses you can see can be lower than the number people actually sent, because, as SurveyMonkey's help pages say, responses over your plan's limit are hidden and later deleted.
What does SurveyMonkey keep track of?
SurveyMonkey keeps a running set of results for each survey that you can open while it is still collecting answers.
In SurveyMonkey's own words:
You can view and analyze your results at any time during the collection process in the Analyze section of the survey.
How to Analyze Results, read 2026-11-12.SurveyMonkey keeps a count of responses for each question, which you can download along with the percentages.
In SurveyMonkey's own words:
Question summaries exports contain the response percentages, response counts, and open-ended responses (optional).
How to Analyze Results, read 2026-11-12.
What can make SurveyMonkey's numbers look wrong?
The number of responses you can see can be lower than the number people actually sent, because, as SurveyMonkey's help pages say, responses over your plan's limit are hidden and later deleted.
In SurveyMonkey's own words:
Responses over the survey's limit aren't viewable and will be deleted.
Account Response Limits, read 2026-11-12.On a long survey, the question summaries can leave out answers to later pages, as SurveyMonkey's help pages explain, so those totals may look short.
In SurveyMonkey's own words:
Question summaries only shows responses from the first 10 pages of your survey.
How to Analyze Results, read 2026-11-12.A response can land in a different week or month than the day it first came in, because SurveyMonkey's date filters, as its help pages say, use the last modified date.
In SurveyMonkey's own words:
Both the Date Range filter and the Last 12 hours, 24 hours, 7 days, and 30 days filters use the Last Modified date.
Filtering Survey Results, read 2026-11-12.
How do I check SurveyMonkey's numbers myself?
An owner can filter to complete responses only, so unfinished or disqualified ones do not inflate the count.
In SurveyMonkey's own words:
Show only particular response statuses: Complete, Partial, Disqualified, or Over Quota.
Filtering Survey Results, read 2026-11-12.An owner can compare the filtered count with the survey's full total to see how many responses a filter leaves out.
In SurveyMonkey's own words:
We'll also show the number of responses included in your filter, compared to the number of responses in your survey.
Filtering Survey Results, read 2026-11-12.
How does SurveyMonkey work with Feder?
Connect SurveyMonkey to Feder and it joins your Interest apps. Feder only reads. It never changes anything in SurveyMonkey.
When you connect SurveyMonkey, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.
Other apps that feed Interest
Where do these answers come from?
Everything this page says about SurveyMonkey comes from SurveyMonkey's own pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.
Know the day a number breaks, not the month after.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.