Can you trust the numbers in The Swarm?

The Swarm is a relationship intelligence platform that shows a team its warm paths to the people and companies it wants to reach. Its own help pages give 4 reasons its numbers can look different from what you expect. The first to rule out: Someone can still show at an old job or title for a while, because The Swarm refreshes profiles on a schedule, as its help pages say.

What does The Swarm keep track of?

  • The Swarm keeps a rating for each relationship, a best guess at how well a teammate knows someone.

    In The Swarm's own words: Connection strength shows how well someone on your team likely knows a person. How is connection strength calculated?, read 2026-11-12.

  • The Swarm keeps a total of relationships for each connector, drawn from all the sources it has.

    In The Swarm's own words: Total relationships counts every source, including overlaps and Google. Why does a connector show 0 connections?, read 2026-11-12.

What can make The Swarm's numbers look wrong?

  1. Someone can still show at an old job or title for a while, because The Swarm refreshes profiles on a schedule, as its help pages say.

    In The Swarm's own words: The person changed jobs or titles recently and the next scheduled refresh hasn't run yet. How fresh is the data, and how do I report an outdated profile?, read 2026-11-12.

  2. A work overlap does not mean two people know each other, as The Swarm's help pages point out for larger companies.

    In The Swarm's own words: At larger companies, two people who were there at the same time often never met. What are work and education overlaps?, read 2026-11-12.

  3. The LinkedIn connections count can be lower than the number of contacts imported, because The Swarm's help pages say it counts only the ones it matched to a profile.

    In The Swarm's own words: LinkedIn connections counts imported contacts we matched to a profile. Why does a connector show 0 connections?, read 2026-11-12.

  4. Some shared workplaces can be missed, since The Swarm's help pages say a job listed without a start date is left out of overlaps.

    In The Swarm's own words: Positions without a start date on LinkedIn can't be used for overlaps. What are work and education overlaps?, read 2026-11-12.

How do I check The Swarm's numbers myself?

  1. An owner can download the list of connectors as a spreadsheet file and check the totals.

    In The Swarm's own words: You can export connectors from the Connectors page as a CSV file. Export your connectors as CSV, read 2026-11-12.

  2. When a profile looks wrong, an owner can report it from the profile page and ask The Swarm to refresh it.

    In The Swarm's own words: If a profile looks out of date or wrong, report it and we'll refresh it within 48 hours. How fresh is the data, and how do I report an outdated profile?, read 2026-11-12.

How does The Swarm work with Feder?

Connect The Swarm to Feder and it joins your Interest apps. Feder only reads. It never changes anything in The Swarm.

When you connect The Swarm, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.

Other apps that feed Interest

Questions owners ask about The Swarm

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Where do these answers come from?

Everything this page says about The Swarm comes from The Swarm's own pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.

Know the day a number breaks, not the month after.

Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.