Why did my invoiced total drop in Accelo?
The Accelo help pages give 5 common reasons. The first to rule out: Work that has not been approved can be left off invoices, so invoicing can dip while approvals are behind.
Is it broken, or just quiet?
A number can fall because fewer people came, or because something stopped counting them. Below are the causes the Accelo help pages give, and how to check each one yourself.
What causes it?
Work that has not been approved can be left off invoices, so invoicing can dip while approvals are behind.
In the Accelo help:
This is very handy when you want to filter out any unapproved work for Invoicing.
Approving Work Guide | Projects | Accelo, read 2026-11-12.If your team invoices at the end of each billing cycle, most invoicing can land on a few days, and the days between can be quiet.
In the Accelo help:
Now that you've come to the end of the billing cycle, you'll need to begin creating invoices for the work you've done.
End of Month Billing Guide | Billing & Invoices | Accelo, read 2026-11-12.Retainers set to invoice on their own create the invoice when a period renews, so retainer invoicing follows renewal dates.
In the Accelo help:
Going forward, each time a Period is renewed, an Invoice will be auto-generated.
How Accelo's Retainer Invoicing Works | Help Center | Accelo, read 2026-11-12.The first period of a new retainer is not invoiced on its own, so it can be missed if nobody raises it by hand.
In the Accelo help:
When you first create a Retainer and set it to Auto Invoice, you need to manually invoice it for the first Period.
How Accelo's Retainer Invoicing Works | Help Center | Accelo, read 2026-11-12.An invoice can be edited after it is raised, and changing its lines changes its total.
In the Accelo help:
This even includes changing the line items, but doing so will affect the total and of course the outstanding amounts.
Edit an Invoice Guide | Invoices | Accelo, read 2026-11-12.
How do I check it myself?
Check that logged time has been reviewed and approved, since time still waiting for review may not be on an invoice yet.
In the Accelo help:
Before you go into an invoice, a Project Manager would want to generally make sure all time logged is accurate before billing (as they will be ultimately responsible).
End of Month Billing Guide | Billing & Invoices | Accelo, read 2026-11-12.If you invoice in more than one currency, compare totals in the same currency, since each invoice shows both.
In the Accelo help:
Users will see the invoice totals in both the Base and Transaction currencies
Multi-Currency, read 2026-11-12.
How would I know the day it starts?
- Feder reads the amount you invoiced in Accelo each day and compares each day with your own history.
- It tells you when invoicing goes quiet or moves outside its usual range.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See what Feder reads from Accelo, which feeds Money. Feder only reads. It never changes anything in Accelo.
What else goes wrong with these numbers?
- Why doesn't my Accelo invoice total match what I expected?Accelo
- Why did my Accelo invoiced total suddenly jump?Accelo
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Accelo help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.