Why did my Brevo email campaigns stop sending?
The Brevo help pages give 4 common reasons. The first to rule out: If a campaign is suspended, Brevo has cancelled its sending, so the emails stop going out.
Is it broken, or just quiet?
A number can fall because fewer people came, or because something stopped counting them. Below are the causes the Brevo help pages give, and how to check each one yourself.
What causes it?
If a campaign is suspended, Brevo has cancelled its sending, so the emails stop going out.
In the Brevo help:
Suspended: the sending of your email campaign was canceled
Why is my campaign set as "Scheduled" before "Running/Sent"?, read 2026-11-12.If Brevo sees suspicious activity on your account, it can suspend the account for a while, and sending stops until that is resolved.
In the Brevo help:
Your account is temporarily suspended because of suspicious activity.
Why have my account or email campaigns been suspended?, read 2026-11-12.If you set a limit on how many emails a contact can get, contacts who already reached it are skipped, so fewer emails go out.
In the Brevo help:
It will be skipped if your contact has already received the maximum amount of emails you've set in your cap.
Limit your marketing pressure with sending cadence (Frequency cap and Email overload prevention), read 2026-11-12.Inbox providers limit how many messages they take at once. Going over those limits puts emails in a queue, so sending can look slow.
In the Brevo help:
Email providers and ISPs restrict connections and message numbers; exceeding these leads to queued emails
Why is my campaign set as "Scheduled" before "Running/Sent"?, read 2026-11-12.
How do I check it myself?
If a campaign says scheduled after you sent it, Brevo is still processing it. Check again before treating it as stopped.
In the Brevo help:
While your send request is being processed, your email campaign will be set as Scheduled.
Why is my campaign set as "Scheduled" before "Running/Sent"?, read 2026-11-12.Check each campaign's status. A draft was saved but never sent, so it adds no sent emails.
In the Brevo help:
Draft: your email campaign has been saved but not sent
Why is my campaign set as "Scheduled" before "Running/Sent"?, read 2026-11-12.After a suspension, review how you collect and email your contacts against Brevo's deliverability advice before sending again.
In the Brevo help:
Avoid future suspensions by following the best practices for email deliverability before reactivating your account.
Why have my account or email campaigns been suspended?, read 2026-11-12.
How would I know the day it starts?
- Feder reads the campaign emails Brevo sent each day and compares each day with your own history.
- If sends go quiet or move outside your usual range, Feder tells you.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See what Feder reads from Brevo, which feeds Reach. Feder only reads. It never changes anything in Brevo.
What else goes wrong with these numbers?
- Why did my Brevo campaign go out on a different day than I planned?Brevo
- Why are fewer of my contacts getting my Brevo campaigns?Brevo
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Brevo help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.