Why don't my Buildium ePay payments match my bank deposits?
The Buildium help pages give 5 common reasons. The first to rule out: Buildium says hold days set how long the cash from an EFT or card payment takes to move between bank accounts.
Is it broken, or just quiet?
A number can fall because fewer people came, or because something stopped counting them. Below are the causes the Buildium help pages give, and how to check each one yourself.
What causes it?
Buildium says hold days set how long the cash from an EFT or card payment takes to move between bank accounts.
In the Buildium help:
Hold days control how long it takes for the cash for an EFT or credit card transaction to move electronically between bank accounts.
ePay hold days, read 2026-11-12.Buildium says it shows the funded date, which is usually one business day before your bank shows the money.
In the Buildium help:
Buildium shows the "funded" date. This is usually one business day before your bank will acknowledge the funds.
ePay hold days, read 2026-11-12.Buildium says EFTs do not process on weekends or federal holidays.
In the Buildium help:
EFTs do not process on weekends or federal holidays.
ePay hold days, read 2026-11-12.Buildium says an EFT payment made after 6pm Central time starts on the next business day.
In the Buildium help:
If made after 6pm CT, the next business day becomes the initiation day.
ePay Basics, read 2026-11-12.Buildium says that in certain extreme cases an unauthorized transaction can be returned up to two years later.
In the Buildium help:
In certain extreme cases unauthorized transactions may be returned within two years.
Returned Or Disputed ePay Transactions, read 2026-11-12.
How do I check it myself?
Buildium's own example: a payment it shows funded on a Monday appears in your bank on the Tuesday. The funded date usually runs one business day ahead of your bank, and EFTs skip weekends and federal holidays, so match each deposit to the next business day after its funded date.
In the Buildium help:
For example, if Buildium shows the transaction funded on Monday the 1st, you'll see the money in your real-world bank account on Tuesday the 2nd.
ePay Basics, read 2026-11-12.Buildium says only one bank account takes online payments for each property, so look for that property's ePay deposits in that account.
In the Buildium help:
Only one bank account can process online payments per property.
ePay Basics, read 2026-11-12.
How does Buildium work with Feder?
- Connect Buildium to Feder and it joins your Money apps.
- When you connect Buildium, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See whether you can trust the numbers in Buildium, one of your Money apps. Feder only reads. It never changes anything in Buildium.
What else goes wrong with these numbers?
- Why doesn't my Buildium bank account match my statement?Buildium
- Why is tenant rent missing from my Buildium bank balance?Buildium
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Buildium help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.