Can you trust the numbers in monday.com?
monday.com is an AI workspace where people and AI agents get work done together, build tools and automate manual work. Its own help pages give 4 reasons its numbers can look different from what you expect. The first to rule out: Two people looking at the same monday.com widget can see different totals, since, as its help pages say, a widget counts only the items each person can see.
Is it broken, or just counted differently?
A number can look wrong because the business changed, or because of how monday.com counts it. Below is what monday.com keeps, where its help pages say the numbers can differ, and how to check them yourself.
What does monday.com keep track of?
monday.com dashboards add up items and column values from the boards connected to them.
In monday.com's own words:
Dashboards aggregate item and column data from any boards you connect to them.
The Dashboards, read 2026-11-12.monday.com keeps a list of each board's past activity in one place.
In monday.com's own words:
The Board Activity Log shows all of a board's past activity in one list!
The Activity Log, read 2026-11-12.
What can make monday.com's numbers look wrong?
Two people looking at the same monday.com widget can see different totals, since, as its help pages say, a widget counts only the items each person can see.
In monday.com's own words:
This means two users may see different results in the same widget because it only counts the items visible to each of them.
Dashboard permissions, read 2026-11-12.A count on monday.com's Numbers widget can include items with nothing filled in, as its help pages say, so it may read higher than expected.
In monday.com's own words:
The Numbers Widget will automatically include empty values from your board.
The Numbers Widget, read 2026-11-12.A dashboard total can leave out whole boards, because monday.com's help pages say only boards that have the column a widget uses add to it.
In monday.com's own words:
If a column exists on some boards but not others, only boards that have it will contribute data to that widget.
The Dashboards, read 2026-11-12.A very large board cannot come out of monday.com in one file, as its help pages say, since one download holds up to 10,000 items.
In monday.com's own words:
You may only export a board with up to 10,000 items at a time.
Export from monday to Excel, read 2026-11-12.
How do I check monday.com's numbers myself?
Filtering a board's activity log by person, time, group or column shows who changed a number and when.
In monday.com's own words:
You can filter by person, time, group or column.
The Activity Log, read 2026-11-12.Filtering a board before downloading it as an Excel file gives a list an owner can count row by row against the dashboard.
In monday.com's own words:
Advanced and quick filters can be applied to your data, and the results will be exported to an Excel document.
Export from monday to Excel, read 2026-11-12.
How does monday.com work with Feder?
Connect monday.com to Feder and it joins your Wins apps. Feder only reads. It never changes anything in monday.com.
When you connect monday.com, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.
Other apps that feed Wins
- Stripesuccessful payments
- Google Adsconversions
- Google Analyticskey events
- PayPalpaypal checkout payments
- Pipedrivedeals won
- WooCommercepaid orders
Questions owners ask about monday.com
- Why did the count of done items drop on my monday.com dashboard?A Numbers widget counts only the groups picked for it, so items moved into a group that is not selected stop counting.
- Why did my monday.com done count jump?Several items can be selected and given a new status in one go, so one edit can mark many items done at once.
- Why did done items vanish from my monday.com board?An automation can archive items on its own once they are marked done.
Where do these answers come from?
Everything this page says about monday.com comes from monday.com's own pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.
Know the day a number breaks, not the month after.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.