Why don't my Chili Piper meetings match my Salesforce report?
The Chili Piper help pages give 3 common reasons. The first to rule out: Canceled meetings can stay on record with a canceled flag, so a report that does not filter on that flag can count them as booked.
Is it broken, or just quiet?
A number can fall because fewer people came, or because something stopped counting them. Below are the causes the Chili Piper help pages give, and how to check each one yourself.
What causes it?
Canceled meetings can stay on record with a canceled flag, so a report that does not filter on that flag can count them as booked.
In the Chili Piper help:
Canceled: Tracks if a meeting was canceled (true or false).
Custom Salesforce Fields, read 2026-11-12.A meeting that moves keeps a count of its reschedules, so a report built on meeting dates can place it in a different week than first expected.
In the Chili Piper help:
Rescheduled: Tracks how many times a meeting was rescheduled
Custom Salesforce Fields, read 2026-11-12.Meetings booked by prospects are marked apart from meetings booked by your team, so two reports can differ if only one of them filters on that mark.
In the Chili Piper help:
Booked by Prospect: Mark a meeting booked by a prospect from an online booking link or from your website.
Custom Salesforce Fields, read 2026-11-12.
How do I check it myself?
Check that the right users can read and edit the Chili Piper fields in Salesforce, since missing permissions can leave them blank.
In the Chili Piper help:
Ensure required users have Read/Edit permissions on the new fields.
Custom Salesforce Fields, read 2026-11-12.Check whether a Salesforce validation rule could be stopping the lead, contact or event from being created.
In the Chili Piper help:
Ensure no other validation or rule issues exist for Lead/Contact/Event creation.
Custom Salesforce Fields, read 2026-11-12.
How does Chili Piper work with Feder?
- Connect Chili Piper to Feder and it joins your Wins apps.
- When you connect Chili Piper, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See whether you can trust the numbers in Chili Piper, one of your Wins apps. Feder only reads. It never changes anything in Chili Piper.
What else goes wrong with these numbers?
- Why did my booked meetings drop in Chili Piper?Chili Piper
- Why are fewer Chili Piper form submissions turning into meetings?Chili Piper
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Chili Piper help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.