Why did my won deals drop in Clarify?
The Clarify help pages give 3 common reasons. The first to rule out: A deal counts as won only while its stage is the won stage, so moving it to another stage takes it out of the won count.
Is it broken, or just quiet?
A number can fall because fewer people came, or because something stopped counting them. Below are the causes the Clarify help pages give, and how to check each one yourself.
What causes it?
A deal counts as won only while its stage is the won stage, so moving it to another stage takes it out of the won count.
In the Clarify help:
Close a deal by setting its stage to whichever stage represents Won or Lost in your process - there's no separate close action.
Deals | Clarify Help Center, read 2026-11-12.Clarify suggests new deals only for companies that have none yet, so repeat business with existing customers has to be added by hand or it can be missing.
In the Clarify help:
Deal suggestions only trigger for companies with no existing deals; add further opportunities manually.
Managing your pipeline | Clarify Help Center, read 2026-11-12.After calls and emails, Clarify can propose changes to deal fields, so a deal's stage or amount can change after a call.
In the Clarify help:
Field update suggestions - after calls and emails, Clarify proposes deal-field updates so changes don't get missed.
Managing your pipeline | Clarify Help Center, read 2026-11-12.
How do I check it myself?
Open a deal to see its stage, amount, close date and owner in one place.
In the Clarify help:
The Details panel on the right shows all deal fields: stage, amount, close date, owner, company, and any custom fields.
Deals | Clarify Help Center, read 2026-11-12.Save your won deals metric so it reruns on live data, and compare it from day to day.
In the Clarify help:
To keep a metric rather than re-asking for it, save it to Library, where it reruns on live data each time you open it.
Managing your pipeline | Clarify Help Center, read 2026-11-12.
How does Clarify work with Feder?
- Connect Clarify to Feder and it joins your Wins apps.
- When you connect Clarify, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See whether you can trust the numbers in Clarify, one of your Wins apps. Feder only reads. It never changes anything in Clarify.
What else goes wrong with these numbers?
- Why don't my Clarify deal numbers match between views?Clarify
- Why did the deal amounts in my Clarify pipeline change?Clarify
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Clarify help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.