Why don't my Clarify deal numbers match between views?
The Clarify help pages give 4 common reasons. The first to rule out: The home page shows only the deals you own, so its numbers can be smaller than a list of the whole team's deals.
Is it broken, or just quiet?
A number can fall because fewer people came, or because something stopped counting them. Below are the causes the Clarify help pages give, and how to check each one yourself.
What causes it?
The home page shows only the deals you own, so its numbers can be smaller than a list of the whole team's deals.
In the Clarify help:
Everything on Home is personalized: meetings you attend, tasks assigned to you, and deals you own.
Your Home Page, read 2026-11-12.Lost deals are left out of the home page's view of deals closing this month, so it can show fewer than a list that includes them.
In the Clarify help:
Lost deals are left out.
Your Home Page, read 2026-11-12.Each saved list can show its own set of stages, so two lists can count different deals even though every deal shares one stage field.
In the Clarify help:
All deals share one Stage field, but each saved list can show only the stages that belong to it.
Deals | Clarify Help Center, read 2026-11-12.A document Rep built about one deal, such as a proposal or account plan, shows the deal as it was then, so it can differ from the live record today.
In the Clarify help:
The content is written when Rep builds it, so it shows the deal as it was then.
Artifacts, read 2026-11-12.
How do I check it myself?
Check that both views cover the same dates before comparing their totals.
In the Clarify help:
When you are viewing data over time, Rep should provide a date range picker at the top.
Artifacts, read 2026-11-12.Check what a board is grouped by, since grouping by a field other than stage changes which column each deal sits in.
In the Clarify help:
Board view groups by any single-select field, not only Stage.
Deals | Clarify Help Center, read 2026-11-12.
How does Clarify work with Feder?
- Connect Clarify to Feder and it joins your Wins apps.
- When you connect Clarify, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See whether you can trust the numbers in Clarify, one of your Wins apps. Feder only reads. It never changes anything in Clarify.
What else goes wrong with these numbers?
- Why did the deal amounts in my Clarify pipeline change?Clarify
- Why did my won deals drop in Clarify?Clarify
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Clarify help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.