Why did my Conta Azul sales count suddenly jump?
The Conta Azul help pages give 4 common reasons. The first to rule out: Cloning a sale makes a new sale from an earlier one, so cloned sales add to the count.
Is it broken, or just quiet?
A number can fall because fewer people came, or because something stopped counting them. Below are the causes the Conta Azul help pages give, and how to check each one yourself.
What causes it?
Cloning a sale makes a new sale from an earlier one, so cloned sales add to the count.
In the Conta Azul help:
Entenda como clonar uma venda na Conta Azul Pro, criando uma nova com base em um registro anterior.
Vendas: como clonar, read 2026-11-12.When approved quotes are turned into sales, each one becomes a sale for good, so a run of approved quotes can lift the count.
In the Conta Azul help:
Essa conversão é definitiva: depois que o orçamento vira venda, não é possível voltar ao status de orçamento.
Orçamentos: como transformar o orçamento em venda, read 2026-11-12.If you sell through the Mercado Livre integration, a sale cancelled there stays a sale in Conta Azul until it is cancelled by hand.
In the Conta Azul help:
Se a venda for cancelada na Mercado Livre, a Conta Azul não vai cancelar a venda automaticamente.
Integração API: como integrar o Mercado Livre com a Conta Azul?, read 2026-11-12.Once a marketplace integration is set up, new sales from it start coming into Conta Azul, which can lift the count from then on.
In the Conta Azul help:
A sincronização da venda ocorre após a configuração da integração, dessa forma não buscamos vendas retroativas.
Integração API: como integrar o Mercado Livre com a Conta Azul?, read 2026-11-12.
How do I check it myself?
Look for sales with the same customer and items as an earlier sale, since a clone repeats everything except its dates.
In the Conta Azul help:
Com exceção da data da venda e data de vencimento, todas as informações serão repetidas, basta fazer as edições necessárias.
Vendas: como clonar, read 2026-11-12.If a quote was turned into a sale by mistake, the sale can be deleted, since it cannot go back to being a quote.
In the Conta Azul help:
Se for o caso, você pode fazer a exclusão dessa venda.
Orçamentos: como transformar o orçamento em venda, read 2026-11-12.
How would I know the day it starts?
- Feder reads the number of sales in Conta Azul each day and compares each day with your own history.
- It tells you when sales go quiet or move outside their usual range.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See what Feder reads from Conta Azul, which feeds Money. Feder only reads. It never changes anything in Conta Azul.
What else goes wrong with these numbers?
- Why did my Conta Azul sales count change with no new orders?Conta Azul
- Why did my Conta Azul sales drop?Conta Azul
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Conta Azul help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.