Why did my Conta Azul sales drop?
The Conta Azul help pages give 3 common reasons. The first to rule out: Conta Azul leaves cancelled sales and refused quotes out of its period total, so cancelling sales can lower the count.
Is it broken, or just quiet?
A number can fall because fewer people came, or because something stopped counting them. Below are the causes the Conta Azul help pages give, and how to check each one yourself.
What causes it?
Conta Azul leaves cancelled sales and refused quotes out of its period total, so cancelling sales can lower the count.
In the Conta Azul help:
Na visualização Total do período não são contabilizadas as vendas canceladas e orçamentos recusados.
Vendas: quais são os filtros para busca de vendas, read 2026-11-12.A deleted sale is taken out of Conta Azul's reports, so a cleanup of old sales can lower the count.
In the Conta Azul help:
A exclusão remove os vínculos da venda com financeiro, estoque e relatórios.
Vendas: como excluir, read 2026-11-12.A sale still waiting for payment confirmation stays in progress, apart from approved sales, so a count of approved sales can trail behind.
In the Conta Azul help:
Utilizada quando a venda ainda não possui confirmação de pagamento.
Vendas: o que significa cada situação de negociação?, read 2026-11-12.
How do I check it myself?
Clear any other filters on your sales list before comparing, since they can change what is shown.
In the Conta Azul help:
Verifique se há outros filtros aplicados na lista - eles podem interferir nos resultados exibidos.
Vendas: como filtrar por situação de negociação?, read 2026-11-12.Filtering by situation can leave out sales made from contracts, so use other filters as well to see every kind of sale.
In the Conta Azul help:
Aplique outros filtros para contemplar todos os tipos de negociação.
Vendas: quais são os filtros para busca de vendas, read 2026-11-12.Use the sales and quotes report to see proposals and completed sales side by side.
In the Conta Azul help:
Esse relatório mostra propostas realizadas e vendas efetivadas.
Relatórios de vendas: quais são os relatórios para análise de vendas e orçamentos, read 2026-11-12.
How would I know the day it starts?
- Feder reads the number of sales in Conta Azul each day and compares each day with your own history.
- It tells you when sales go quiet or move outside their usual range.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See what Feder reads from Conta Azul, which feeds Money. Feder only reads. It never changes anything in Conta Azul.
What else goes wrong with these numbers?
- Why did my Conta Azul sales count change with no new orders?Conta Azul
- Why did my Conta Azul sales count suddenly jump?Conta Azul
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Conta Azul help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.