Why does my ContactOut saved leads count look different from my team's?
The ContactOut help pages give 3 common reasons. The first to rule out: Your own leads view shows only the leads you saved, so it can be smaller than the team's total.
What causes it?
Your own leads view shows only the leads you saved, so it can be smaller than the team's total.
In the ContactOut help:
My leads: You will see all the leads saved just by you.
How to Save & Manage Leads in ContactOut Dashboard, read 2026-11-12.The team view shows the leads teammates chose to share, so leads they kept to themselves are not in it.
In the ContactOut help:
You will be able to see all the leads which your team members have shared.
How to Save & Manage Leads in ContactOut Dashboard, read 2026-11-12.Sharing is set per folder, so leads saved to a folder that is not shared stay out of the team's count.
In the ContactOut help:
You can select the ‘Share with team?’ option to allow your team members to access the leads in this folder.
How to Save & Manage Leads in ContactOut Dashboard, read 2026-11-12.
How do I check it myself?
Search for a lead you expect to see to find out whether it was saved, and by whom.
In the ContactOut help:
You can search a lead using details like name, contact information, location, work experience, etc.
How to Save & Manage Leads in ContactOut Dashboard, read 2026-11-12.Export a folder to count its leads outside ContactOut and compare with what you see in each view.
In the ContactOut help:
Export folder: All leads from the chosen folder will be exported.
How to Save & Manage Leads in ContactOut Dashboard, read 2026-11-12.
How does ContactOut work with Feder?
- Connect ContactOut to Feder and it joins your Interest apps.
- When you connect ContactOut, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See whether you can trust the numbers in ContactOut, one of your Interest apps. Feder only reads. It never changes anything in ContactOut.
What else goes wrong with these numbers?
- Why did ContactOut find fewer emails and phone numbers?ContactOut
- Why did my ContactOut search show fewer people?ContactOut
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the ContactOut help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.