Why did my Discogs sales total drop?

The Discogs help pages give 4 common reasons. The first to rule out: A full or partial refund gives money back to the buyer, so days with refunds can show lower sales.

Money · Is money moving the way it should?

Is it broken, or just quiet?

A number can fall because fewer people came, or because something stopped counting them. Below are the causes the Discogs help pages give, and how to check each one yourself.

What causes it?

  1. A full or partial refund gives money back to the buyer, so days with refunds can show lower sales.

    In the Discogs help: Sometimes it will be necessary for a seller to provide a partial or full refund for an order. How Do I Refund An Order?, read 2026-11-12.

  2. A cancelled order is not a completed sale, so cancellations can lower your sales total.

    In the Discogs help: From time to time, you may need to cancel an order which you have received. What Is The Difference Between Cancellation And Refund Of An Order?, read 2026-11-12.

  3. A buyer's payment that has not cleared yet leaves the order waiting, so its money can show up later than the order itself.

    In the Discogs help: When a payment is sent, but does not clear right away, PayPal marks this payment as pending. What Do The Different Order Statuses Mean?, read 2026-11-12.

  4. The shipping amount on an unpaid order can be changed, so an order's total can change after it is placed.

    In the Discogs help: If the order status is neither cancelled, Payment Received, nor Shipped, you can change the shipping. Discogs API Documentation, read 2026-11-12.

How do I check it myself?

  1. Look at the status of recent orders for refunds that are still going through.

    In the Discogs help: The seller has submitted a refund, but that refund is still pending. What Do The Different Order Statuses Mean?, read 2026-11-12.

  2. Check for orders still waiting for the buyer's payment to clear. They update once the payment goes through.

    In the Discogs help: When the payment clears, Discogs will update the order to “Payment Received”. What Do The Different Order Statuses Mean?, read 2026-11-12.

How would I know the day it starts?

  • Feder reads your sales and your marketplace orders from Discogs each day and compares each day with your own history.
  • It tells you when sales go quiet or either number moves outside its usual range.

Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.

See what Feder reads from Discogs, which feeds Money. Feder only reads. It never changes anything in Discogs.

Where do these answers come from?

Every cause and check on this page comes from the Discogs help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.

Know the day a number breaks, not the month after.