Why did Findymail find fewer emails than usual?
The Findymail help pages give 3 common reasons. The first to rule out: Findymail leaves out contacts it could not find a valid email for, so a list of harder-to-reach people can return fewer contacts.
What causes it?
Findymail leaves out contacts it could not find a valid email for, so a list of harder-to-reach people can return fewer contacts.
In the Findymail help:
A contact is only returned if we found a valid email.
Findymail API documentation, read 2026-11-12.If too many requests run at the same time, some are turned away, as Findymail's docs explain, so a busy batch can come back short.
In the Findymail help:
Requests over the limit are rejected with a `429` status code.
Findymail API documentation, read 2026-11-12.A monitor that reaches its limit pauses on its own, so new contacts stop arriving until it is resumed.
In the Findymail help:
When reached, the monitor pauses itself and stops charging credits.
Findymail API documentation, read 2026-11-12.
How do I check it myself?
Compare the finder credits used with the emails found, since credits are only spent when an email is found.
In the Findymail help:
1 finder credit when an email is found. Free when no email is found.
Findymail API documentation, read 2026-11-12.If a large search ran in the background, wait until it has finished before counting what it found, since Findymail says this can take up to a day.
In the Findymail help:
Due to the heavy processing involved (real-time search), async jobs can take up to 24 hours to be processed depending on our workload (usually sooner).
Findymail API documentation, read 2026-11-12.
How does Findymail work with Feder?
- Connect Findymail to Feder and it joins your Interest apps.
- When you connect Findymail, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See whether you can trust the numbers in Findymail, one of your Interest apps. Feder only reads. It never changes anything in Findymail.
What else goes wrong with these numbers?
- Why are fewer of my emails passing Findymail verification?Findymail
- Why did Findymail find fewer phone numbers than usual?Findymail
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Findymail help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.