Can you trust the numbers in Findymail?

What does Findymail keep track of?

• Findymail keeps a running credit balance for the whole team.

  In Findymail's own words: Returns the remaining credit balance of your team. Findymail API documentation, read 2026-11-12.

• Findymail keeps found contacts in lists that can be read back one list at a time.

  In Findymail's own words: Get contacts from a specified list. Findymail API documentation, read 2026-11-12.

What can make Findymail's numbers look wrong?

1. Some addresses Findymail returns as good can still bounce, since its pricing page sets the guarantee at under 5 percent, not zero.

   In Findymail's own words: We guarantee a <5% bounce rate. Plans & Pricing, read 2026-11-12.

2. On some plans a credit count will not show how much was used, because Findymail's docs say those plans track usage limits instead.

   In Findymail's own words: Usage-based plans (Individual, Team, Scale) are not billed in credits: requests count toward your plan's usage limits. Findymail API documentation, read 2026-11-12.

3. The credit balance is shared, so one person's figure is not their own use, as Findymail's docs explain.

   In Findymail's own words: Credits belong to the team owner, so every team member gets the same balance. Findymail API documentation, read 2026-11-12.

4. Credits used will not match the number of contacts found one for one, since Findymail's pricing page says different lookups use different amounts.

   In Findymail's own words: How much you can do depends on what you run: finding a phone number, for example, uses more than finding an email. Plans & Pricing, read 2026-11-12.

How do I check Findymail's numbers myself?

1. You can run a list of addresses through Findymail's checker to see which ones it marks as deliverable.

   In Findymail's own words: Check any list, whatever tool it came from, including the third of addresses others hand back as unknown. Email Finder & B2B Data Platform, read 2026-11-12.

2. Comparing your real bounce rate with the 5 percent line is a way to see whether Findymail's count of good addresses held up.

   In Findymail's own words: If your bounce rate exceeds 5%, we refund your credits. Plans & Pricing, read 2026-11-12.

How does Findymail work with Feder?

Connect Findymail to Feder and it joins your Interest apps. Feder only reads. It never changes anything in Findymail.

When you connect Findymail, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.

Other apps that feed Interest

• Jotformform submissions
• Klaviyonew profiles
• Mailchimpclicks on today's sends
• ActiveCampaignnew contacts
• Cal.combookings made
• Intercomnew contacts

Questions owners ask about Findymail

• Why did Findymail find fewer emails than usual?Findymail leaves out contacts it could not find a valid email for, so a list of harder-to-reach people can return fewer contacts.
• Why are fewer of my emails passing Findymail verification?Each check reflects the address as it is today, so an address that has stopped working since the last check can fail now.
• Why did Findymail find fewer phone numbers than usual?Findymail does not return phone numbers for contacts in the EU, so lists with more European contacts find fewer numbers.

See every connection.

Where do these answers come from?

Everything this page says about Findymail comes from Findymail's own pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.