Why is my Fortnox invoiced total lower than expected?
The Fortnox help pages give 4 common reasons. The first to rule out: An invoice that was cancelled before it was booked keeps its number but is marked cancelled, so it can drop out of the total you expected.
Is it broken, or just quiet?
A number can fall because fewer people came, or because something stopped counting them. Below are the causes the Fortnox help pages give, and how to check each one yourself.
What causes it?
An invoice that was cancelled before it was booked keeps its number but is marked cancelled, so it can drop out of the total you expected.
In the Fortnox help:
det innebär att fakturan har kvar fakturanumret eller löpnumret och byter status från ej bokförd till makulerad
Makulera faktura, read 2026-11-12.A booked invoice cannot be cancelled, so it is credited instead, and the credit invoice can take its amount back off your total.
In the Fortnox help:
Det du kan göra för att få bort kundfakturan är att kreditera den
Makulera faktura, read 2026-11-12.Every credit invoice is tied to an earlier invoice, so a credit raised today can reduce a sale you made before.
In the Fortnox help:
Credit Invoice in Fortnox must have a connection to a debit invoice.
Finance Invoices, read 2026-11-12.An invoice that has only been saved has not been booked yet, and totals built from booked invoices can leave it out until it is booked.
In the Fortnox help:
Så länge kundfakturan bara är sparad kan du ändra uppgifterna på den.
Skapa faktura i Fakturering Plus - kundfaktura, read 2026-11-12.
How do I check it myself?
Check the invoice date on any invoice you expected to count, since an invoice dated in another period counts in that period instead.
In the Fortnox help:
Kontrollera att fakturadatum och förfallodatum stämmer.
Skapa faktura i Fakturering Plus - kundfaktura, read 2026-11-12.When you compare two totals, make sure both cover the same start and end dates.
In the Fortnox help:
Defines a selection based on a start date. Only available for invoices, orders, offers, vouchers and supplierinvoices
Parameters, read 2026-11-12.
How would I know the day it starts?
- Feder reads the amount you invoiced in Fortnox each day and compares each day with your own history.
- It tells you when invoicing goes quiet or moves outside its usual range.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See what Feder reads from Fortnox, which feeds Money. Feder only reads. It never changes anything in Fortnox.
What else goes wrong with these numbers?
- Why does my Fortnox invoiced total look off for invoices in another currency?Fortnox
- Why did my Fortnox invoiced total suddenly jump?Fortnox
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Fortnox help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.