Why is my Holded invoiced total lower than expected?
The Holded help pages give 5 common reasons. The first to rule out: A draft invoice in Holded does not show in reports until it is approved.
Is it broken, or just quiet?
A number can fall because fewer people came, or because something stopped counting them. Below are the causes the Holded help pages give, and how to check each one yourself.
What causes it?
A draft invoice in Holded does not show in reports until it is approved.
In the Holded help:
It does not appear in reports or tax forms.
Draft mode: how it works and when it applies, read 2026-11-12.Invoices you import into Holded arrive as drafts, so they can stay out of your reports until someone approves them.
In the Holded help:
Imported invoices: are always created as drafts.
Draft mode: how it works and when it applies, read 2026-11-12.Depending on how a recurring invoice is set up, Holded can create each new invoice as a draft for you to review, and a draft does not show in reports until it is approved.
In the Holded help:
invoices will be created as drafts so you can review them before approving.
Draft mode: how it works and when it applies, read 2026-11-12.When an approved invoice is cancelled, Holded removes its accounting entry and keeps the invoice on record, marked as cancelled.
In the Holded help:
the related accounting entry is deleted and the invoice stays in the list, marked as cancelled.
Manage your invoices, read 2026-11-12.A credit note records a correction to an earlier invoice, such as a return or refund, which can lower the total for the period it falls in.
In the Holded help:
A correction sale, also called a credit note, is used to detail a correction to the amount of the original invoice
Create and manage corrective sales, read 2026-11-12.
How do I check it myself?
If you sell through an online store connected to Holded, look for store invoices still waiting as drafts. They need approving before they count in reports.
In the Holded help:
They are always created as drafts, and you will need to approve them in bulk afterward.
Draft mode: how it works and when it applies, read 2026-11-12.Look at draft invoices and approved invoices separately, since Holded keeps the two apart.
In the Holded help:
Filter by approval status. Use "draft" for unapproved invoices, "approved" for approved ones.
List invoices | Invoices | Holded API, read 2026-11-12.When you compare totals for a date range, check that the range covers whole days, since a range that ends at a set time of day can leave part of the last day out.
In the Holded help:
A date without a time (YYYY-MM-DD) includes that whole day; a value with a time is applied exactly as sent.
List invoices | Invoices | Holded API, read 2026-11-12.
How would I know the day it starts?
- Feder reads the amount you invoiced in Holded each day and compares each day with your own history.
- It tells you when invoicing goes quiet or moves outside its usual range.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See what Feder reads from Holded, which feeds Money. Feder only reads. It never changes anything in Holded.
What else goes wrong with these numbers?
- Why doesn't my Holded invoiced total match the money in my bank?Holded
- Why did my Holded invoiced total suddenly jump?Holded
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Holded help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.