Why did Icypeas find fewer emails than usual?
The Icypeas help pages give 4 common reasons. The first to rule out: Rows missing details a search needs can fail to run at all, so a file with gaps can return fewer emails.
What causes it?
Rows missing details a search needs can fail to run at all, so a file with gaps can return fewer emails.
In the Icypeas help:
The search couldn't run because some information is missing.
Result statuses, read 2026-11-12.Searches can stop when the account runs out of credits, so a large file can finish with fewer results than rows.
In the Icypeas help:
Not enough credits to run this search.
Result statuses, read 2026-11-12.Items still waiting when a search was cancelled are not run, so a cancelled bulk search can show fewer emails found.
In the Icypeas help:
You cancelled the search before this item ran.
Result statuses, read 2026-11-12.Searches requested too quickly can be refused for going over the per minute limit, so results can drop when an automation speeds up.
In the Icypeas help:
You have exceeded the max number of requests per minute.
Email search: find a professional email, read 2026-11-12.
How do I check it myself?
When uploading a file, check that each column was read as the right kind of detail, such as first name, last name or company.
In the Icypeas help:
Then, make sure that Icypeas has correctly recognized the content of each column.
How does Icypeas find contact data?, read 2026-11-12.Check that each contact has at least a first or last name along with the company, since a row with neither cannot be searched.
In the Icypeas help:
You can leave firstname or lastname empty, but not both.
Email search: find a professional email, read 2026-11-12.
How does Icypeas work with Feder?
- Connect Icypeas to Feder and it joins your Interest apps.
- When you connect Icypeas, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See whether you can trust the numbers in Icypeas, one of your Interest apps. Feder only reads. It never changes anything in Icypeas.
What else goes wrong with these numbers?
- Why doesn't my Icypeas email count match the list I sent?Icypeas
- Why did Icypeas stop returning any results?Icypeas
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Icypeas help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.