Why did my Instantly campaign pause with an error?
The Instantly help pages give 4 common reasons. The first to rule out: To protect your sending reputation, Instantly can pause a campaign on its own when too many recent emails bounce.
Is it broken, or just quiet?
A number can fall because fewer people came, or because something stopped counting them. Below are the causes the Instantly help pages give, and how to check each one yourself.
What causes it?
To protect your sending reputation, Instantly can pause a campaign on its own when too many recent emails bounce.
In the Instantly help:
Instantly has automatically paused your campaign because recent emails have a high bounce rate (typically above 5%).
Campaign Error: Troubleshooting Guide, read 2026-11-12.A campaign can still list sending accounts that cannot send right now, so no emails go out from it.
In the Instantly help:
The campaign has sending accounts assigned, but they are not available to send emails.
Campaign Error: Troubleshooting Guide, read 2026-11-12.If a connected email account has an error, such as a changed password or an expired sign-in, campaigns using it can pause.
In the Instantly help:
Email account errors can pause your campaigns.
How to Fix Disconnected Email Accounts, read 2026-11-12.Domain settings that are missing or wrong can make emails bounce and accounts disconnect, which can stop sending.
In the Instantly help:
Missing or incorrect DNS records (MX, SPF, DKIM, DMARC) can cause emails to bounce and accounts to disconnect
How to Fix Disconnected Email Accounts, read 2026-11-12.
How do I check it myself?
Before resuming a campaign paused for bounces, check that the lead list has valid addresses.
In the Instantly help:
Run email verification on all leads before resuming the campaign.
Campaign Error: Troubleshooting Guide, read 2026-11-12.Fix the domain records first, then reconnect the email accounts.
In the Instantly help:
After configuring DNS records, reconnecting the email accounts often resolves the issue.
How to Fix Disconnected Email Accounts, read 2026-11-12.A paused campaign does not restart by itself after you fix the cause, so resume it once the fix is in place.
In the Instantly help:
After making changes, resume the campaign.
Campaign Error: Troubleshooting Guide, read 2026-11-12.
How would I know the day it starts?
- Feder reads your emails sent and your replies from Instantly each day and compares each day with your own history.
- It tells you when sending goes quiet or either number moves outside its usual range.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See what Feder reads from Instantly, which feeds Reach. Feder only reads. It never changes anything in Instantly.
What else goes wrong with these numbers?
- Why did my Instantly campaign stop sending emails?Instantly
- Why aren't my Instantly replies being counted?Instantly
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Instantly help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.