Why are more of my YouCanBookMe bookings showing as cancelled?
The YouCanBookMe help pages give 4 common reasons. The first to rule out: A booking is marked as cancelled when YouCanBookMe can no longer find its event in your linked calendar, for example after the event is deleted.
Is it broken, or just quiet?
A number can fall because fewer people came, or because something stopped counting them. Below are the causes the YouCanBookMe help pages give, and how to check each one yourself.
What causes it?
A booking is marked as cancelled when YouCanBookMe can no longer find its event in your linked calendar, for example after the event is deleted.
In the YouCanBookMe help:
A booking can also be marked as canceled because YCBM can no longer find the booking in your linked calendar.
Why is a booking marked as cancelled?, read 2026-11-12.Changing which calendar a booking page is linked to can mark bookings made on the old calendar as cancelled.
In the YouCanBookMe help:
A booking can be marked as canceled if you've changed the linked calendar your booking page is checking for conflicts.
Why is a booking marked as cancelled?, read 2026-11-12.Bookers can cancel using the links in the emails they receive, and those count as booker cancellations.
In the YouCanBookMe help:
Bookings can also be "booker cancelled", which means your booker used the links in the emails to cancel the booking.
Why is a booking marked as cancelled?, read 2026-11-12.When an event is deleted from the calendar, the booking is marked as cancelled without any notification, so these can go unnoticed.
In the YouCanBookMe help:
No notifications will be triggered by YCBM if an event is deleted, it is just marked as canceled in your bookings dashboard.
Why is a booking marked as cancelled?, read 2026-11-12.
How do I check it myself?
Look in your calendar's deleted items for the event; restoring it there lets YouCanBookMe see the booking again.
In the YouCanBookMe help:
To restore a booking, access your calendar Trash or Deleted Items and click Restore on the particular booking.
Why is a booking marked as cancelled?, read 2026-11-12.Check that none of the emails your bookers receive carries the owner cancellation shorthand.
In the YouCanBookMe help:
Verify that {OWNER-CANCEL} is not in any email you send to the booker.
Why is a booking marked as cancelled?, read 2026-11-12.Open the booking's event in your calendar and check its YouCanBookMe link reference is still there, since without it the booking cannot be seen.
In the YouCanBookMe help:
Without this YCBM link ref, we can't "see" the booking.
How to use the YCBM link reference, read 2026-11-12.
How does YouCanBookMe work with Feder?
- Connect YouCanBookMe to Feder and it joins your Wins apps.
- When you connect YouCanBookMe, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See whether you can trust the numbers in YouCanBookMe, one of your Wins apps. Feder only reads. It never changes anything in YouCanBookMe.
What else goes wrong with these numbers?
- Why did my YouCanBookMe bookings drop?YouCanBookMe
- Why did my YouCanBookMe bookings jump?YouCanBookMe
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the YouCanBookMe help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.