Why did the count of done items drop on my monday.com dashboard?
The monday.com help pages give 4 common reasons. The first to rule out: A Numbers widget counts only the groups picked for it, so items moved into a group that is not selected stop counting.
Is it broken, or just quiet?
A number can fall because fewer people came, or because something stopped counting them. Below are the causes the monday.com help pages give, and how to check each one yourself.
What causes it?
A Numbers widget counts only the groups picked for it, so items moved into a group that is not selected stop counting.
In the monday.com help:
Finally, select the specific groups from the boards you chose.
The Numbers Widget, read 2026-11-12.A widget built on a mirror column can show less when the mirror on the board is not set up correctly.
In the monday.com help:
Data from mirror columns is available to widgets when the mirror is set up correctly on the board.
The Dashboards, read 2026-11-12.If a column is hidden from someone, the widget shows that column's data as missing for them.
In the monday.com help:
the widget will indicate that there is missing data for that column for that user.
Dashboard permissions, read 2026-11-12.A dashboard has a cap on the total items it can draw from its connected boards, so a fast growing set of boards can reach it.
In the monday.com help:
There is also a maximum of 20,000 total items, subitems, and linked items across all boards connected to a dashboard.
The Dashboards, read 2026-11-12.
How do I check it myself?
Check that you belong to each board's workspace and can view every board the dashboard draws from.
In the monday.com help:
You must be subscribed to the workspace that contains the board and have at least view access to it.
The Dashboards, read 2026-11-12.If a mirror column looks empty on the dashboard, check that the column is filled in on the board itself.
In the monday.com help:
If the mirror data appears empty, verify that the column is populated
The Dashboards, read 2026-11-12.
How does monday.com work with Feder?
- Connect monday.com to Feder and it joins your Wins apps.
- When you connect monday.com, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See whether you can trust the numbers in monday.com, one of your Wins apps. Feder only reads. It never changes anything in monday.com.
What else goes wrong with these numbers?
- Why did my monday.com done count jump?monday.com
- Why did done items vanish from my monday.com board?monday.com
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the monday.com help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.