Can you trust the numbers in Paligo?
Paligo is a content platform that keeps approved, version-controlled documentation in one governed source and turns it into knowledge that AI tools can use. Its own help pages give 4 reasons its numbers can look different from what you expect. The first to rule out: Sessions and visitors are different counts, and sessions can be higher than the number of people, because one visitor can have several sessions, as Paligo's docs explain.
What does Paligo keep track of?
Paligo keeps counts of page views, visitors and sessions for documentation published on its Nexus Portal.
In Paligo's own words:
Nexus provides comprehensive content analytics to provide valuable insight into the visitor data and browsing patterns.
Nexus Analytics, read 2026-11-12.Paligo keeps a count of the questions readers ask its Nexus Answers assistant, with each question's outcome.
In Paligo's own words:
The Answers tab shows how many questions readers asked in a time range, and lists each question with its outcome.
AI Analytics, read 2026-11-12.
What can make Paligo's numbers look wrong?
Sessions and visitors are different counts, and sessions can be higher than the number of people, because one visitor can have several sessions, as Paligo's docs explain.
In Paligo's own words:
A single visitor can have multiple sessions over time.
Nexus Analytics, read 2026-11-12.Visits can read as zero or start late if the publication was not republished after analytics were turned on, as Paligo's docs say.
In Paligo's own words:
A publication connected to this project needs to be republished in order for analytics to start taking effect.
Nexus Analytics, read 2026-11-12.Visitor counts can come out lower than real traffic, because people who decline tracking cookies are not counted, as Paligo's docs explain.
In Paligo's own words:
If a visitor to your documentation website opts out of tracking cookies, their visit is not included in the unique visitors data in Mixpanel.
Mixpanel Integration, read 2026-11-12.Question counts can have gaps for periods when recording was off, and those gaps are never filled in, as Paligo's docs say.
In Paligo's own words:
Questions asked while recording was off are never added later.
AI Analytics, read 2026-11-12.
How do I check Paligo's numbers myself?
An owner can set the same date range in Nexus Analytics as in another report before comparing visit numbers.
In Paligo's own words:
In the Analytics tab, just select the time period you want to view using the dropdown.
Nexus Analytics, read 2026-11-12.An owner can download the questions as a spreadsheet and count them against the totals on the Answers tab.
In Paligo's own words:
Select Export to CSV to download the questions.
AI Analytics, read 2026-11-12.
How does Paligo work with Feder?
Connect Paligo to Feder and it joins your Visits apps. Feder only reads. It never changes anything in Paligo.
When you connect Paligo, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.
Other apps that feed Visits
- Google Adsad clicks
- Google Analyticspage views and sessions
- Everflowunique clicks
- Pendopage views
Questions owners ask about Paligo
- Why are visits or reader questions missing from my Paligo analytics?Analytics start switched off for a new Nexus project, so a new site can show no visits until someone turns them on.
- Why did my Paligo documentation page views jump?Page views count every load and reload of a page, so readers refreshing pages or coming back to them raise page views without more readers.
- Why did the number of reader questions jump in Paligo?Questions can come from the documentation portal or through the API, so a tool that asks questions through the API adds to the count.
Where do these answers come from?
Everything this page says about Paligo comes from Paligo's own pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.
Know the day a number breaks, not the month after.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.