Can you trust the numbers in Quentn?
Quentn is marketing automation software for creating marketing campaigns, newsletters and landing pages. Its own help pages give 3 reasons its numbers can look different from what you expect. The first to rule out: The new contacts figure on Quentn's dashboard can be lower than everyone who signed up, since its help pages say it counts only contacts the account is allowed to email.
What does Quentn keep track of?
Quentn's dashboard keeps a count of how many contacts left the newsletter during the period picked.
In Quentn's own words:
Subscription cancellations show how many contacts have unsubscribed from your newsletter in the previously defined period.
The Dashboard, read 2026-11-12.Quentn keeps a list of the emails the account has sent.
In Quentn's own words:
The Overview shows you which emails have been sent from your system.
Menu Structure, read 2026-11-12.
What can make Quentn's numbers look wrong?
The new contacts figure on Quentn's dashboard can be lower than everyone who signed up, since its help pages say it counts only contacts the account is allowed to email.
In Quentn's own words:
This is important because this graphic only takes into account the contacts to whom you are allowed to send emails.
The Dashboard, read 2026-11-12.Open counts can run high, because, as Quentn's help pages say, emails that pass through Apple's proxy are counted as opened even when the reader deleted them without looking.
In Quentn's own words:
The emails are all counted as opened, even if the recipient has deleted them unseen.
Split-Test (A/B-Test), read 2026-11-12.Quentn's own help pages say open rates can never be tracked fully accurately, so the open rate is best read as a rough guide.
In Quentn's own words:
Please note that open rates can never be tracked 100% accurately.
The Dashboard, read 2026-11-12.
How do I check Quentn's numbers myself?
An owner can list the contacts created on or around a given date and compare that list with the dashboard's new contact figure.
In Quentn's own words:
You can use this filter to select contacts that were created on, before or after a certain date.
Contact filter, read 2026-11-12.An owner can pull up who received a given newsletter and who opened it, and look at the names behind an open count.
In Quentn's own words:
Find contacts who have received AND opened (or not opened) a specific newsletter from you.
Contact filter, read 2026-11-12.
How does Quentn work with Feder?
Connect Quentn to Feder and it joins your Interest apps. Feder only reads. It never changes anything in Quentn.
When you connect Quentn, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.
Other apps that feed Interest
- Jotformform submissions
- Klaviyonew profiles
- Mailchimpclicks on today's sends
- ActiveCampaignnew contacts
- Cal.combookings made
- Intercomnew contacts
Questions owners ask about Quentn
- Why did my bounces jump in Quentn?An email can bounce when the recipient's inbox is full.
- Why did my contact growth drop in Quentn?Contact growth is new contacts minus those lost to unsubscribes and bounces, so a wave of bounces can pull growth down even when sign-ups hold steady.
- Why didn't my Quentn contact growth rise after an import?Each import is reviewed by a Quentn employee, who can approve or reject it, so the contacts in an upload can wait on that review.
Where do these answers come from?
Everything this page says about Quentn comes from Quentn's own pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.
Know the day a number breaks, not the month after.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.