Why are deals missing from my Affinity dashboard?
The Affinity help pages give 3 common reasons. The first to rule out: Right after analytics is turned on for an account, dashboards can show only part of the data while Affinity's backend is still taking it in, as Affinity's help pages explain.
Is it broken, or just quiet?
A number can fall because fewer people came, or because something stopped counting them. Below are the causes the Affinity help pages give, and how to check each one yourself.
What causes it?
Right after analytics is turned on for an account, dashboards can show only part of the data while Affinity's backend is still taking it in, as Affinity's help pages explain.
In the Affinity help:
This is especially common for first-time users who just had Affinity Analytics turned on for their account.
Troubleshooting Common Issues For Affinity Analytics, read 2026-11-12.A dashboard can show gaps for one person when its tiles draw from lists that person cannot open, as Affinity's help pages explain.
In the Affinity help:
If you run into this issue, you may most likely not have permissions to access some/all tiles for that specific dashboard view because the person who created the tiles sourced them from another list that you may not have access to.
Troubleshooting Common Issues For Affinity Analytics, read 2026-11-12.A chart that relies on Crunchbase fields can come up short, because, as Affinity's help pages explain, that data is not available in Affinity Analytics.
In the Affinity help:
Per our contract with Crunchbase, Crunchbase data cannot be used within Affinity Analytics.
Getting Started With Affinity Analytics, read 2026-11-12.
How do I check it myself?
Ask whoever built the dashboard which lists its tiles draw from, so you can confirm you can open each of them.
In the Affinity help:
To view the tiles, you can ask the creator of the dashboard view to go into Edit mode and check which list(s) the tiles are being sourced from.
Troubleshooting Common Issues For Affinity Analytics, read 2026-11-12.Fill in the empty fields on the list entries behind a chart, then see whether the missing deals reappear in their proper groups.
In the Affinity help:
Simply add values to these fields for their respective list entries to reduce/eliminate the number of NULL values.
Troubleshooting Common Issues For Affinity Analytics, read 2026-11-12.If a chart used Crunchbase fields, rebuild it on Affinity's own data fields and compare the counts.
In the Affinity help:
However, you can leverage our Affinity Data fields instead.
Getting Started With Affinity Analytics, read 2026-11-12.
How does Affinity work with Feder?
- Connect Affinity to Feder and it joins your Wins apps.
- When you connect Affinity, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See whether you can trust the numbers in Affinity, one of your Wins apps. Feder only reads. It never changes anything in Affinity.
What else goes wrong with these numbers?
- Why did my Affinity deal count change after copying or converting list entries?Affinity
- Why do my Affinity deal status numbers look off in Analytics?Affinity
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Affinity help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.