Why did my billed revenue drop in Autumn?
The Autumn help pages give 4 common reasons. The first to rule out: A renewal payment can fail, for example when a card expires between billing cycles, and the subscription then shows as past due until it is paid.
Is it broken, or just quiet?
A number can fall because fewer people came, or because something stopped counting them. Below are the causes the Autumn help pages give, and how to check each one yourself.
What causes it?
A renewal payment can fail, for example when a card expires between billing cycles, and the subscription then shows as past due until it is paid.
In the Autumn help:
If a recurring payment fails (e.g. card expired between billing cycles), the subscription status becomes `past_due`.
Billing Reliability, read 2026-11-12.Open invoices are voided when their subscription ends, so amounts still waiting to be paid can drop out.
In the Autumn help:
When a subscription is deleted or expires, any open invoices associated with it are automatically voided.
Billing Reliability, read 2026-11-12.A cancellation usually takes effect when the billing period ends, so the drop in revenue can land weeks after the customer cancels.
In the Autumn help:
By default, cancellations take effect at the end of the billing period.
Subscription Lifecycle, read 2026-11-12.After a change of currency, older subscriptions can still bill in the original one, so totals across currencies can look uneven.
In the Autumn help:
New prices and subscriptions going forward will use the updated currency.
Stripe Sync, read 2026-11-12.
How do I check it myself?
Look for plans with a scheduled status, since a downgrade or change waiting to start has not moved revenue yet.
In the Autumn help:
The new plan will have status `scheduled` until it activates.
Subscription Lifecycle, read 2026-11-12.Check the end of a cancelled subscription's current period before counting it as lost revenue.
In the Autumn help:
The subscription remains active until the end of the current billing period.
Subscription Lifecycle, read 2026-11-12.
How does Autumn work with Feder?
- Connect Autumn to Feder and it joins your Money apps.
- When you connect Autumn, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See whether you can trust the numbers in Autumn, one of your Money apps. Feder only reads. It never changes anything in Autumn.
What else goes wrong with these numbers?
- Why did my billed revenue jump in Autumn?Autumn
- Why did my overage charges drop in Autumn?Autumn
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Autumn help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.