Why did my overage charges drop in Autumn?
The Autumn help pages give 3 common reasons. The first to rule out: A spend limit stops usage once overage reaches its cap, so overage charges cannot grow past that point.
Is it broken, or just quiet?
A number can fall because fewer people came, or because something stopped counting them. Below are the causes the Autumn help pages give, and how to check each one yourself.
What causes it?
A spend limit stops usage once overage reaches its cap, so overage charges cannot grow past that point.
In the Autumn help:
With a spend limit, Autumn blocks usage once the overage reaches the configured cap.
Spend Limits & Usage Alerts, read 2026-11-12.Unused balance carried over from earlier periods is used first, so customers can reach overage later than before.
In the Autumn help:
Rollovers are deducted before a customer's main balances for the same feature.
Rollovers, read 2026-11-12.If overage is turned off for a customer, they are stopped when their balance runs out instead of being charged for more.
In the Autumn help:
The customer will be blocked at zero remaining balance regardless of whether overage pricing exists.
Billing Controls, read 2026-11-12.
How do I check it myself?
Check whether overage is still allowed for the customers whose charges fell, since it is allowed unless someone turned it off.
In the Autumn help:
Usage-based features allow overage by default.
Usage-Based Pricing, read 2026-11-12.Check whether a customer has a cap of their own, since a cap can be set for everyone and changed for one customer.
In the Autumn help:
This lets you use max purchase as a default for all customers, then selectively raise or lower the cap per-customer.
Billing Controls, read 2026-11-12.
How does Autumn work with Feder?
- Connect Autumn to Feder and it joins your Money apps.
- When you connect Autumn, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See whether you can trust the numbers in Autumn, one of your Money apps. Feder only reads. It never changes anything in Autumn.
What else goes wrong with these numbers?
- Why did my billed revenue drop in Autumn?Autumn
- Why did my billed revenue jump in Autumn?Autumn
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Autumn help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.