Why doesn't my Copper won deals number match what we closed?
The Copper help pages give 4 common reasons. The first to rule out: Copper counts a deal as won only when the opportunity is set to Won. A deal your team closed but left open, or marked another way, is not counted.
Is it broken, or just quiet?
A number can fall because fewer people came, or because something stopped counting them. Below are the causes the Copper help pages give, and how to check each one yourself.
What causes it?
Copper counts a deal as won only when the opportunity is set to Won. A deal your team closed but left open, or marked another way, is not counted.
In the Copper help:
The number of opportunities that are Won Status
Custom Reports: Reference Documents - Metrics, read 2026-11-12.Won value is placed on the date in each opportunity's close date. If the close date is wrong or never updated, the win lands in a different period.
In the Copper help:
The running total Value of opportunities for all dates within the insight filter (all if unfiltered) based on the opportunity Close Date.
Custom Reports: Reference Documents - Metrics, read 2026-11-12.Deals in other currencies are converted to US dollars at the rate on their close date, or today's rate if that date is still ahead, so dollar totals can shift.
In the Copper help:
The total Value of opportunities that are Won Status, converted to USD using the exchange rate as of the opportunity close date or the current date if that date is in the future.
Custom Reports: Reference Documents - Metrics, read 2026-11-12.If deals are not given the right status, such as abandoned for deals on hold, your won and lost reports are less accurate.
In the Copper help:
Marking your opportunities with the proper status will make your reporting much more accurate as you’ll be able to filter out abandoned opportunities so they don’t affect your won or lost reports.
Working with Opportunities, read 2026-11-12.
How do I check it myself?
Check that every deal your team closed is marked won in Copper, and that deals still in progress are not.
In the Copper help:
Won indicates that your opportunity was a success and you were able to complete your opportunity by closing the deal or making the sale.
Working with Opportunities, read 2026-11-12.Check the close date on recent won deals. It should be the day the deal was completed, so each win counts in the right period.
In the Copper help:
Add a closing date to indicate when you were able to complete your deal.
Working with Opportunities, read 2026-11-12.
How would I know the day it starts?
- Feder reads your deals won from Copper each day and compares each day with your own history.
- It does not check how each deal was marked. It tells you when won deals go quiet or move outside their usual range.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See what Feder reads from Copper, which feeds Wins. Feder only reads. It never changes anything in Copper.
What else goes wrong with these numbers?
- Why did my Copper won deals drop?Copper
- Why did my Copper won deals suddenly jump?Copper
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Copper help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.