Why doesn't my Freshsales won deals total match my quota attainment?
The Freshsales help pages give 4 common reasons. The first to rule out: Quotas based on deal value are counted in the account's base currency, so they can differ from won deals viewed in the currency they were sold in.
Is it broken, or just quiet?
A number can fall because fewer people came, or because something stopped counting them. Below are the causes the Freshsales help pages give, and how to check each one yourself.
What causes it?
Quotas based on deal value are counted in the account's base currency, so they can differ from won deals viewed in the currency they were sold in.
In the Freshsales help:
Deal Value quotas are always calculated in Base Currency.
How to assign and track Quota?, read 2026-11-12.Once a quota period ends, its attainment stops updating, so later changes to deals in that period may not show in it.
In the Freshsales help:
For past quota, the attainment is not calculated after the completion of the quota.
How to assign and track Quota?, read 2026-11-12.A quota can be set to count won deals rather than add up their value, so it will not move in step with a won amount.
In the Freshsales help:
Won Deals: Measures the quota based on the count of the won Deals.
How to assign and track Quota?, read 2026-11-12.A quota covers its own period, so a deal won just outside it counts toward a different quota than a rolling total would suggest.
In the Freshsales help:
This Month: The quota will be calculated from the first day to the last day of the ongoing month.
How to assign and track Quota?, read 2026-11-12.
How do I check it myself?
Look at how the quota is set up, including what it measures and which period it covers, before comparing it with a won total.
In the Freshsales help:
Quota attainment is calculated based on details configured to a quota.
How to assign and track Quota?, read 2026-11-12.If deals changed after a quota period ended, the quota can be recalculated so it reflects the updated values.
In the Freshsales help:
However, users can opt to Recalculate the quota to reflect the updated value.
How to assign and track Quota?, read 2026-11-12.Compare against the won figure in the forecast, which adds up the value of all won deals.
In the Freshsales help:
Won: This field contains the sum value of all won deals.
How to predict revenue from your team?, read 2026-11-12.
How does Freshsales work with Feder?
- Connect Freshsales to Feder and it joins your Wins apps.
- When you connect Freshsales, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See whether you can trust the numbers in Freshsales, one of your Wins apps. Feder only reads. It never changes anything in Freshsales.
What else goes wrong with these numbers?
- Why did my committed forecast change in Freshsales?Freshsales
- Why are deals missing from my Freshsales reports?Freshsales
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Freshsales help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.