Why did my committed forecast change in Freshsales?
The Freshsales help pages give 4 common reasons. The first to rule out: The committed figure can move when a manager reviews it, not only when reps commit or deals close.
Is it broken, or just quiet?
A number can fall because fewer people came, or because something stopped counting them. Below are the causes the Freshsales help pages give, and how to check each one yourself.
What causes it?
The committed figure can move when a manager reviews it, not only when reps commit or deals close.
In the Freshsales help:
This value is subject to change based on the manager’s approval.
How to predict revenue from your team?, read 2026-11-12.A manager can override the value a rep committed, so the committed total can differ from the sum of the reps' own commits.
In the Freshsales help:
A manager can override the committed deal value and motivate the sales rep to commit to higher deal value.
How to predict revenue from your team?, read 2026-11-12.Giving a deal an expected close date places it in the default forecast category, so new close dates can shift category totals.
In the Freshsales help:
When you set the expected close date, the default category will be considered as the category for the deals.
How to predict revenue from your team?, read 2026-11-12.Deals the built-in assistant flags as trending are usually counted as best case, so its suggestions can move value between categories.
In the Freshsales help:
Deals that are suggested by Freddy as Trending are usually marked as best-case.
How to predict revenue from your team?, read 2026-11-12.
How do I check it myself?
Look at the timeline of commits to see which deals were committed and when.
In the Freshsales help:
This slider contains a timeline of all deal commits and the details of the deals.
How to use Freddy to identify and commit to deals?, read 2026-11-12.Check whether the committed figure has been overridden, since an override is marked against the original committed value.
In the Freshsales help:
The field is marked orange or green based on whether the original committed value is lower or higher.
How to use Freddy to identify and commit to deals?, read 2026-11-12.
How does Freshsales work with Feder?
- Connect Freshsales to Feder and it joins your Wins apps.
- When you connect Freshsales, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See whether you can trust the numbers in Freshsales, one of your Wins apps. Feder only reads. It never changes anything in Freshsales.
What else goes wrong with these numbers?
- Why are deals missing from my Freshsales reports?Freshsales
- Why doesn't my Freshsales won deals total match my quota attainment?Freshsales
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Freshsales help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.