Why did deals disappear from Insightly?
The Insightly CRM help pages give 4 common reasons. The first to rule out: A deleted deal leaves your lists and reports and waits in the recycle bin, so a delete can look like a drop in deals.
Is it broken, or just quiet?
A number can fall because fewer people came, or because something stopped counting them. Below are the causes the Insightly CRM help pages give, and how to check each one yourself.
What causes it?
A deleted deal leaves your lists and reports and waits in the recycle bin, so a delete can look like a drop in deals.
In the Insightly CRM help:
When a record is deleted in Insightly, it's moved to the Recycle Bin.
How to restore or remove items from the Recycle Bin - Insightly Help Center, read 2026-11-12.Deleted deals are only kept for a limited time, after which they are gone for good.
In the Insightly CRM help:
Anything in the Recycle Bin for more than 30 days will be permanently deleted by the system and cannot be restored.
How to restore or remove items from the Recycle Bin - Insightly Help Center, read 2026-11-12.Someone with edit rights can change many deals in one action, so a single change can move a whole group of deals.
In the Insightly CRM help:
With bulk editing, users can update multiple records at once, as long as they have access and edit permissions.
Updating multiple records with bulk editing - Insightly Help Center, read 2026-11-12.A bulk change can happen without anyone being told, so it may go unnoticed until the numbers move.
In the Insightly CRM help:
By default, record change notifications will not be sent
Updating multiple records with bulk editing - Insightly Help Center, read 2026-11-12.
How do I check it myself?
Look in the recycle bin soon after a drop, since recently deleted deals can still be put back.
In the Insightly CRM help:
Items deleted within the last 30 days can be restored or permanently deleted from the Recycle Bin.
How to restore or remove items from the Recycle Bin - Insightly Help Center, read 2026-11-12.Check the one recycle bin the whole account shares, since deals deleted by anyone on the team land there.
In the Insightly CRM help:
It doesn't matter which tab you select, as there is only one Recycle Bin for your entire Insightly account.
How to restore or remove items from the Recycle Bin - Insightly Help Center, read 2026-11-12.
How does Insightly CRM work with Feder?
- Connect Insightly CRM to Feder and it joins your Wins apps.
- When you connect Insightly CRM, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See whether you can trust the numbers in Insightly CRM, one of your Wins apps. Feder only reads. It never changes anything in Insightly CRM.
What else goes wrong with these numbers?
- Why did my won deals change in Insightly?Insightly CRM
- Why do my Insightly won deals differ between people or reports?Insightly CRM
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Insightly CRM help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.