Why did my Jotform form stop getting submissions?
The Jotform help pages give 4 common reasons. The first to rule out: If a closing date was set on the form, it stops taking submissions when that date arrives.
What causes it?
If a closing date was set on the form, it stops taking submissions when that date arrives.
In the Jotform help:
Automatically closes your form on a date and time you choose.
How to Add Time and Response Limit to Your Form, read 2026-11-12.A response limit on the form closes it once that many people have submitted, which can look like a sudden stop.
In the Jotform help:
Automatically closes your form after it receives a specified number of submissions.
How to Add Time and Response Limit to Your Form, read 2026-11-12.When an account reaches a usage limit, Jotform emails you and can disable your forms on the date in that email.
In the Jotform help:
prompts the system to disable your forms on the scheduled date indicated in the email sent to you
Understanding Your Jotform Account Usage and Limits, read 2026-11-12.A form that someone on your team disabled shows visitors a warning instead of the form.
In the Jotform help:
When your form is disabled, anyone who tries to open it will see the Warning Message below:
How to Enable or Disable a Form, read 2026-11-12.
How do I check it myself?
The limit covers all forms in the account together, so a busy form can use up the allowance for every other form. Check when your cycle resets.
In the Jotform help:
The monthly submission limit is per account and resets on the first day of your monthly usage cycle.
Understanding Your Jotform Account Usage and Limits, read 2026-11-12.Only entries that were created count, so visitors who open the form but cannot submit it do not show up in your submissions.
In the Jotform help:
A submission is when an entry is successfully created from your form.
Understanding Your Jotform Account Usage and Limits, read 2026-11-12.Open the live form yourself and check that it is enabled and accepting entries.
In the Jotform help:
Keeps the form available for users to access and submit.
How to Enable or Disable a Form, read 2026-11-12.
How would I know the day it starts?
- Feder reads the form submissions Jotform records each day and compares each day with your own history.
- It tells you when submissions go quiet or move outside your usual range.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See what Feder reads from Jotform, which feeds Interest. Feder only reads. It never changes anything in Jotform.
What else goes wrong with these numbers?
- Why is my Jotform form getting so many spam submissions?Jotform
- Why am I not getting Jotform submission emails?Jotform
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Jotform help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.