Why do two Pendo pages show the same page views?
The Pendo help pages give 3 common reasons. The first to rule out: If two pages have rules that match the same address, one visit can be counted on both pages.
What causes it?
If two pages have rules that match the same address, one visit can be counted on both pages.
In the Pendo help:
Pages that have overlapping or duplicate tagging rules count the same event against each relevant Page with a matching tag.
URLs for Page tagging, read 2026-11-12.A rule with a wildcard can match more addresses than intended, so a page can collect views from screens it was not meant to cover.
In the Pendo help:
A Pendo Page can be made up of several rules, as well as rules that include wildcards to capture multiple URLs.
URLs for Page tagging, read 2026-11-12.Pendo explains that when pages show the same numbers, their rules usually match the same screens, so Pendo treats them as one.
In the Pendo help:
This typically means that their tagging rules are identical or overlapping, causing Pendo to treat them as the same element.
Mobile Pages and Features show duplicate analytics, read 2026-11-12.
How do I check it myself?
Several rules inside one page do not double count a visit. Double counting comes from different pages whose rules overlap.
In the Pendo help:
If the URL matches multiple rules on the Page tag, it only counts as one view.
Tag Pages using classic tagging, read 2026-11-12.Exclude rules can keep addresses that belong to another page out of a page's count.
In the Pendo help:
A URL that matches any of the exclude rules isn't included in the Page you create.
Tag Pages using classic tagging, read 2026-11-12.Compare who visited each page. If the lists are the same, Pendo suggests making the page rule more specific.
In the Pendo help:
If they’re identical, refine the Page rule.
Mobile Pages and Features show duplicate analytics, read 2026-11-12.
How would I know the day it starts?
- Feder reads your page views and your poll responses from Pendo each day and compares each day with your own history.
- It does not check how your Pendo pages are tagged.
- It tells you when page views go quiet or move outside their usual range.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See what Feder reads from Pendo, which feeds Visits. Feder only reads. It never changes anything in Pendo.
What else goes wrong with these numbers?
- Why does Pendo show low or zero page views?Pendo
- Why did my Pendo poll responses drop?Pendo
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Pendo help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.