Why does Pendo show low or zero page views?
The Pendo help pages give 4 common reasons. The first to rule out: Pendo only counts a page view when someone loads an address that matches the rule set for that page. If your web addresses change, views can stop matching.
What causes it?
Pendo only counts a page view when someone loads an address that matches the rule set for that page. If your web addresses change, views can stop matching.
In the Pendo help:
A Page view is counted when a visitor loads a URL that matches a Page rule.
Zero (0) views for tagged Page with visitors data, read 2026-11-12.If the rule for a page is too narrow, real visits do not match it, so the page shows few or no views.
In the Pendo help:
When a Page shows no views, it might mean the Page rule is too specific.
Fix Pages in your app with no or low views, read 2026-11-12.Ad blockers in visitors' browsers can stop Pendo from recording visits, so some page views are never counted.
In the Pendo help:
An ad blocker is blocking Pendo.
Zero (0) views for tagged Page with visitors data, read 2026-11-12.In a mobile app, a new app version that changes a page's layout can stop Pendo counting views of it until the page is updated in Pendo.
In the Pendo help:
If the Page's structure changed with the new app version, Pendo can't collect data until you update the existing Page.
Fix Pages in your app with no or low views, read 2026-11-12.
How do I check it myself?
Look at a wider date range. Visitors may have loaded the page before the dates you picked.
In the Pendo help:
Widen the date range to include their Page loads.
Zero (0) views for tagged Page with visitors data, read 2026-11-12.Check whether the page rule relies on the page title. If the title differs between users, the rule can miss visits.
In the Pendo help:
The Page title should be included in the rule only if it uniquely identifies the Page across all your users.
Fix Pages in your app with no or low views, read 2026-11-12.Open the page yourself with ad blockers off and confirm Pendo is installed there.
In the Pendo help:
After turning off ad blockers, verify that Pendo is installed on the page.
Zero (0) views for tagged Page with visitors data, read 2026-11-12.
How would I know the day it starts?
- Feder reads your page views and your poll responses from Pendo each day and compares each day with your own history.
- It tells you when page views go quiet or move outside their usual range.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See what Feder reads from Pendo, which feeds Visits. Feder only reads. It never changes anything in Pendo.
What else goes wrong with these numbers?
- Why do two Pendo pages show the same page views?Pendo
- Why did my Pendo poll responses drop?Pendo
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Pendo help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.