Why is my Pennylane invoiced revenue lower than expected?
The Pennylane help pages give 4 common reasons. The first to rule out: A Pennylane invoice is either a draft or finalized, so an invoice left as a draft is not yet a finished invoice.
Is it broken, or just quiet?
A number can fall because fewer people came, or because something stopped counting them. Below are the causes the Pennylane help pages give, and how to check each one yourself.
What causes it?
A Pennylane invoice is either a draft or finalized, so an invoice left as a draft is not yet a finished invoice.
In the Pennylane help:
`draft` (boolean): Indicates if an invoice is in draft state (true) or finalized (false)
V2 - Upcoming Merge for Finalized / Draft Customer Invoices and Credit Notes, read 2026-11-12.A draft with a future issue date cannot be finalized until that date arrives, so it can be missing from today's total.
In the Pennylane help:
Le brouillon reste modifiable, mais vous ne pourrez finaliser la facture qu'à partir de sa date d'émission.
Créer une facture client, read 2026-11-12.A credit note that cancels all or part of an invoice has a negative amount, which can lower your invoiced revenue.
In the Pennylane help:
Un avoir est une facture au montant négatif
Créer un avoir, read 2026-11-12.Pennylane's invoice list returns invoices created in Pennylane by default. Invoices that came from imported accounting entries are kept apart and can be missing from totals built on that list.
In the Pennylane help:
only customer invoices created in Pennylane (in the app, through the API or from a quote) are returned.
List customer invoices, read 2026-11-12.
How do I check it myself?
Compare totals by issue date, the date Pennylane uses as each invoice's date.
In the Pennylane help:
Invoice issue date (ISO 8601)
Filter Customer Invoices, read 2026-11-12.When a total looks low, look for credit notes and the invoices they point back to.
In the Pennylane help:
`credited_invoice`: References the credited invoice when the record is a credit note
V2 - Upcoming Merge for Finalized / Draft Customer Invoices and Credit Notes, read 2026-11-12.
How would I know the day it starts?
- Feder reads your invoiced revenue from Pennylane each day and compares each day with your own history.
- It tells you when invoiced revenue goes quiet or moves outside its usual range.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See what Feder reads from Pennylane, which feeds Money. Feder only reads. It never changes anything in Pennylane.
What else goes wrong with these numbers?
- Why doesn't my Pennylane invoiced revenue match the money I received?Pennylane
- Why did the number of invoices I issue in Pennylane drop?Pennylane
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Pennylane help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.