Why doesn't my Pennylane invoiced revenue match the money I received?
The Pennylane help pages give 3 common reasons. The first to rule out: A payment does not always equal its invoice, so money received can differ from what you invoiced.
Is it broken, or just quiet?
A number can fall because fewer people came, or because something stopped counting them. Below are the causes the Pennylane help pages give, and how to check each one yourself.
What causes it?
A payment does not always equal its invoice, so money received can differ from what you invoiced.
In the Pennylane help:
Lorsqu’une facture est réglée, il peut apparaître un écart entre le montant de la facture et celui du paiement
Gérer un écart de change ou de règlement sur Pennylane, read 2026-11-12.Bank fees or rounding can make a payment a little different from its invoice.
In the Pennylane help:
si la facture est en euros → écart de règlement (exemple : frais bancaires, arrondis)
Gérer un écart de change ou de règlement sur Pennylane, read 2026-11-12.A finalized invoice stays even if it was never sent, so it can count as invoiced with no payment to match.
In the Pennylane help:
Une facture finalisée ne peut pas être supprimée, même si elle n’a pas été envoyée.
Archiver ou supprimer une facture client, read 2026-11-12.
How do I check it myself?
Look at the bank transaction matched to an invoice to see when its money actually came in.
In the Pennylane help:
Pour connaître la date d'encaissement effective, consultez la transaction bancaire rapprochée de la facture.
Questions fréquentes sur l’éditeur de factures, read 2026-11-12.Check any difference Pennylane recorded between an invoice and its payment, and complete it if needed.
In the Pennylane help:
Vérifiez et complétez si besoin l’écriture générée par le logiciel.
Gérer un écart de change ou de règlement sur Pennylane, read 2026-11-12.
How would I know the day it starts?
- Feder reads your invoiced revenue from Pennylane each day and compares each day with your own history.
- It tells you when invoiced revenue goes quiet or moves outside its usual range.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See what Feder reads from Pennylane, which feeds Money. Feder only reads. It never changes anything in Pennylane.
What else goes wrong with these numbers?
- Why is my Pennylane invoiced revenue lower than expected?Pennylane
- Why did the number of invoices I issue in Pennylane drop?Pennylane
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Pennylane help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.