Why did the number of invoices I issue in Pennylane drop?
The Pennylane help pages give 4 common reasons. The first to rule out: A subscription that has been paused issues no invoices for the paused period.
Is it broken, or just quiet?
A number can fall because fewer people came, or because something stopped counting them. Below are the causes the Pennylane help pages give, and how to check each one yourself.
What causes it?
A subscription that has been paused issues no invoices for the paused period.
In the Pennylane help:
Les factures seront mises en pause pendant cette période.
Créer un abonnement ou une facture récurrente, read 2026-11-12.A stopped subscription issues no further invoices until it is turned back on.
In the Pennylane help:
Plus aucune facture ne sera émise.
Créer un abonnement ou une facture récurrente, read 2026-11-12.A subscription set to create drafts leaves each invoice as a draft on its billing date, so it is not issued until someone finalises it.
In the Pennylane help:
la facture est créée en brouillon à la date de facturation prévue.
Créer un abonnement ou une facture récurrente, read 2026-11-12.Billing a customer in installments on one invoice gives one invoice where separate monthly invoices would have given several.
In the Pennylane help:
Une facture multi-échéances reste une seule facture.
Créer une facture en plusieurs échéances, read 2026-11-12.
How do I check it myself?
Check each subscription's billing dates rather than its start date, since an invoice is only issued on its billing date.
In the Pennylane help:
n'est pas la date de facturation, mais la date de début de la prestation à facturer.
Créer un abonnement ou une facture récurrente, read 2026-11-12.If a customer moved to one invoice paid in installments, expect fewer invoices from that customer even though the amount billed may be the same.
In the Pennylane help:
Cette option ne génère pas 12 factures mensuelles.
Créer une facture en plusieurs échéances, read 2026-11-12.
How would I know the day it starts?
- Feder reads how many invoices you issue in Pennylane each day and compares each day with your own history.
- It tells you when invoices issued go quiet or move outside their usual range.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See what Feder reads from Pennylane, which feeds Wins. Feder only reads. It never changes anything in Pennylane.
What else goes wrong with these numbers?
- Why doesn't my Pennylane invoiced revenue match the money I received?Pennylane
- Why is my Pennylane invoiced revenue lower than expected?Pennylane
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Pennylane help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.