Why did my Pipeline CRM won count change after a cleanup?

The Pipeline CRM help pages give 3 common reasons. The first to rule out: Archiving a won deal takes it out of the pipeline, dashboards and reports, even though nothing is deleted.

Wins · Are they booking and buying?

Is it broken, or just quiet?

A number can fall because fewer people came, or because something stopped counting them. Below are the causes the Pipeline CRM help pages give, and how to check each one yourself.

What causes it?

  1. Archiving a won deal takes it out of the pipeline, dashboards and reports, even though nothing is deleted.

    In the Pipeline CRM help: Archiving removes a deal from your active pipeline, dashboards, and reports without deleting anything. Manage Deals, read 2026-11-12.

  2. Someone with permission to merge records can combine two duplicate deals into a single deal, so a cleanup that merges won deals leaves fewer of them.

    In the Pipeline CRM help: Merging combines two duplicate deals into one, so all your activities, files, and people end up on a single record. Manage Deals, read 2026-11-12.

  3. Deleting a won deal removes it from Pipeline CRM.

    In the Pipeline CRM help: Deleting removes a deal from Pipeline CRM. Manage Deals, read 2026-11-12.

How do I check it myself?

  1. List your archived deals to see whether won deals were archived during the cleanup.

    In the Pipeline CRM help: Add the Archived column to your Deals list view, then filter for "Yes" to see all archived deals. Manage Deals, read 2026-11-12.

  2. Look in the recycle bin for won deals deleted in the last 30 days, and restore any that were removed by mistake.

    In the Pipeline CRM help: You can restore a deleted deal from the Recycle Bin for 30 days. Manage Deals, read 2026-11-12.

How does Pipeline CRM work with Feder?

  • Connect Pipeline CRM to Feder and it joins your Wins apps.
  • When you connect Pipeline CRM, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.

Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.

See whether you can trust the numbers in Pipeline CRM, one of your Wins apps. Feder only reads. It never changes anything in Pipeline CRM.

Where do these answers come from?

Every cause and check on this page comes from the Pipeline CRM help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.

Know the day a number breaks, not the month after.