Why did Prospeo return fewer contacts than I expected?

What causes it?

1. Prospeo leaves out contact details it cannot confirm, so the contacts returned can be fewer than the leads found.

   In the Prospeo help: If a contact cannot be verified, it won't be returned. How to View Contact Details, read 2026-11-12.

2. Leads with no contact data cannot be exported, so an export can hold fewer rows than the search results.

   In the Prospeo help: There’s no way to export leads without contact data. How to Search for People (Leads), read 2026-11-12.

3. Rows in an uploaded file that give only a company name can match less well, since many companies share a name, as Prospeo explains.

   In the Prospeo help: We recommend against using company name alone, as many companies share the same name. CSV Enrichment Overview, read 2026-11-12.

How do I check it myself?

1. After a file upload, look at how many rows matched and how many did not before comparing totals.

   In the Prospeo help: After enrichment, you'll see a breakdown of matched vs. not matched records. CSV Enrichment Overview, read 2026-11-12.

2. Look at each email's status, since Prospeo marks an email it could not confirm, or one that does not exist, as unavailable.

   In the Prospeo help: UNAVAILABLE means Prospeo could not verify the email or the address does not exist. How to View Contact Details, read 2026-11-12.

How does Prospeo work with Feder?

• Connect Prospeo to Feder and it joins your Interest apps.
• When you connect Prospeo, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.

Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.

See whether you can trust the numbers in Prospeo, one of your Interest apps. Feder only reads. It never changes anything in Prospeo.

What else goes wrong with these numbers?

• Why did Prospeo enrich fewer of my CRM records than I expected?Prospeo
• Why does my Prospeo people search show fewer leads than before?Prospeo
• Why did Google Analytics stop collecting data?Google Analytics
• Why aren't my key events showing in Google Analytics?Google Analytics
• Why does Google Analytics show (not set)?Google Analytics

See every question.

Where do these answers come from?

Every cause and check on this page comes from the Prospeo help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.