Why did Prospeo enrich fewer of my CRM records than I expected?
The Prospeo help pages give 4 common reasons. The first to rule out: If your plan includes automatic enrichment for your CRM, it does not go back over records it already processed, so older records can stay as they were.
What causes it?
If your plan includes automatic enrichment for your CRM, it does not go back over records it already processed, so older records can stay as they were.
In the Prospeo help:
It does not go back and re-enrich records that were already processed.
CRM Enrichment Overview, read 2026-11-12.A record is skipped when Prospeo has no match for it in its database, so it gets no new data.
In the Prospeo help:
Skipped records mean Prospeo does not have a match in our database for those records.
CRM Enrichment Overview, read 2026-11-12.If enrichment is set to fill only missing values, fields that already hold a value are left unchanged.
In the Prospeo help:
"Fill missing only" adds data only where the field is currently empty.
CRM Enrichment Overview, read 2026-11-12.With automatic enrichment, Prospeo looks for new records on a regular check, so a record added moments ago may not be enriched yet.
In the Prospeo help:
Prospeo checks for new records every 5 minutes.
CRM Enrichment Overview, read 2026-11-12.
How do I check it myself?
Check the enrichment list to see whether the run you expect has completed.
In the Prospeo help:
Once an enrichment completes, it appears in your enrichment list with the following details:
CRM Enrichment Overview, read 2026-11-12.Open the detailed panel for a single enrichment to look at that run more closely.
In the Prospeo help:
Click on any enrichment to open a detailed panel showing:
CRM Enrichment Overview, read 2026-11-12.
How does Prospeo work with Feder?
- Connect Prospeo to Feder and it joins your Interest apps.
- When you connect Prospeo, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See whether you can trust the numbers in Prospeo, one of your Interest apps. Feder only reads. It never changes anything in Prospeo.
What else goes wrong with these numbers?
- Why did Prospeo return fewer contacts than I expected?Prospeo
- Why does my Prospeo people search show fewer leads than before?Prospeo
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Prospeo help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.