Why are some Mastodon or Bluesky numbers missing in Publora?

The Publora help pages give 3 common reasons. The first to rule out: If your plan includes analytics, statistics can be read only for posts Publora published itself, so posts made directly on the platform are not counted.

Reach · Are people seeing me?

Is it broken, or just quiet?

A number can fall because fewer people came, or because something stopped counting them. Below are the causes the Publora help pages give, and how to check each one yourself.

What causes it?

  1. If your plan includes analytics, statistics can be read only for posts Publora published itself, so posts made directly on the platform are not counted.

    In the Publora help: Only posts Publora published for you and stored a `postedId` for can be queried. Mastodon, read 2026-11-12.

  2. If your plan includes analytics, a post deleted on the platform is remembered as missing for a while, so its numbers can drop out.

    In the Publora help: A post that no longer exists on the platform is remembered as missing for the same period. Mastodon & Bluesky Statistics, read 2026-11-12.

  3. If your plan includes analytics, a metric the platform does not expose is shown as empty rather than zero, so some figures can be blank for Mastodon or Bluesky.

    In the Publora help: Every key is always present; a metric the platform does not expose is `null`, never `0`. Mastodon & Bluesky Statistics, read 2026-11-12.

How do I check it myself?

  1. A blank figure is not an error on its own; check whether that platform offers the metric at all.

    In the Publora help: `null` in `stats` is not an error. Mastodon & Bluesky Statistics, read 2026-11-12.

  2. If a post's figures come back missing, read them again later before treating them as zero.

    In the Publora help: Retry later rather than treating it as a permanent zero. Mastodon & Bluesky Statistics, read 2026-11-12.

How does Publora work with Feder?

  • Connect Publora to Feder and it joins your Reach apps.
  • When you connect Publora, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.

Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.

See whether you can trust the numbers in Publora, one of your Reach apps. Feder only reads. It never changes anything in Publora.

Where do these answers come from?

Every cause and check on this page comes from the Publora help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.

Know the day a number breaks, not the month after.