Why are so few of my Valley replies marked Interested?
The Valley help pages give 3 common reasons. The first to rule out: Valley's AI reads each reply and sorts it into one of three groups, so whether a reply counts as Interested depends on how it is read.
Is it broken, or just quiet?
A number can fall because fewer people came, or because something stopped counting them. Below are the causes the Valley help pages give, and how to check each one yourself.
What causes it?
Valley's AI reads each reply and sorts it into one of three groups, so whether a reply counts as Interested depends on how it is read.
In the Valley help:
Valley's AI reads each reply and auto-categorizes it into one of three types:
What Happens When Prospects Reply | Valley Help Center, read 2026-11-12.Replies that are neutral or only ask questions go into Might Be Interested, not Interested.
In the Valley help:
Might Be Interested - Prospect is neutral, asking questions, hasn't said no but hasn't committed
What Happens When Prospects Reply | Valley Help Center, read 2026-11-12.How many messages bring an Interested reply varies with how well the prospects fit your ideal customer and how personal the messages are.
In the Valley help:
This varies by ICP quality and message personalization.
Understanding Your Dashboard, read 2026-11-12.
How do I check it myself?
Read the new replies and the group Valley put each one in, to see whether interested people were sorted elsewhere.
In the Valley help:
Inbox - All new replies, auto-categorized by Valley
What Happens When Prospects Reply | Valley Help Center, read 2026-11-12.Narrow a campaign's prospects to those who responded, then compare all replies with the ones marked Interested.
In the Valley help:
Select one or more statuses to narrow your view.
Campaign Prospect Status Definitions | Valley Help Center, read 2026-11-12.
How does Valley work with Feder?
- Connect Valley to Feder and it joins your Reach apps.
- When you connect Valley, Feder checks the connection straight away and shows Connected only when that check passes. If a reading cannot be taken later, Feder shows it as not read, never as zero.
Some numbers are too quiet to judge daily, such as a form filled in a few times a week. Until there is enough of your own history to judge a change, Feder says it is still learning and scores nothing, rather than guessing.
See whether you can trust the numbers in Valley, one of your Reach apps. Feder only reads. It never changes anything in Valley.
What else goes wrong with these numbers?
- Why are my Valley follow-up messages not going out?Valley
- Why did my messages sent drop in Valley?Valley
- Why did Google Analytics stop collecting data?Google Analytics
- Why aren't my key events showing in Google Analytics?Google Analytics
- Why does Google Analytics show (not set)?Google Analytics
See every question.
Where do these answers come from?
Every cause and check on this page comes from the Valley help pages, quoted above with the date we read them. Last reviewed 2026-11-12. We read them again by 2027-11-12. If one changes, this page changes or comes down.